Matt Patterson - State Farm Insurance Agent - Burkburnett (TX)

Nikk _V Excellent customer service and insurance price was super !!!!

Ruston Raybon Ive been with Farm Bureau since I started driving over 20 years ago. In all that time all of the agents and people with Farm Bureau have been kind and accommodating every time Ive needed to speak to them. My issue is that as kind and nice as the agents are they are (in my experience) often terrible at getting anything done. For instance I submitted a receipt from a locksmith for getting my car unlocked. My agent, Mike Johnson, said hed get it taken care of. I just got reimbursed... 3 months later. That was after a dozen follow up phone calls, emails, and voice mails with mike and very little return communication. When I worked with Mike to get my home insurance adjusted it literally took 5 months... it should have taken a couple weeks, but he just wouldnt follow through with anything. I had dozens of calls, voicemails, and emails trying to get him to take care of me. Ive had similar experiences with other agents. Theyre nice, they say the right things... but nothing gets done unless you call them every week for 3 months.

Cheryl Hawthorne They are awesome. Ive been with Nationwide for about 14 years. I wouldnt have anyone else.

Armando Acosta Great customer service very nice and polite... Also very helpful and knowledgeable for all your insurance needs....

Jedith Perez Great company to work with! Jenny was great help and she helped me to get the best rate! Thank you for the great service and savings I received! Rather use them as my agents then the one in Tyler! :)

Takis Amazing professionals! From getting a quote to servicing my policies (homes, auto, motorcycle), you always feel that they have the best interest in you. Highly recommend this agency.

Taylor Johnson Aaron “the Ace” Capilla is simply awesome. He has answered questions and got my insurance swapped from mountaintops and islands. He is famous in the town of Borger for his billboard that once had a tree fall through it. Customers far and wide flocked to see the the advertisement for insurance that came to be an insurance claim. I was once asked if I had to compare Aaron to another agent, who would it be? My answer, Phil Colson, capable of bringing earths mightiest heroes together.

landon johnson I have been a customer of Texas Preferred for several years. I recently had got pricing for bundled insurance from another company. Amauri was very prompt and was able to find options with same declarations that kept me with Texas Preferred. I appreciate having an agent I can ask questions and stay informed. If you want to get away from internet insurance and start working with an agent give these folks a call! We look at best options every year to shop for best rates.

ian mendoza I had an amazing experience working with Ruth! She went above and beyond to help me find the best deal for car insurance. Thanks to her outstanding service, Ill continue choosing Texans Choice for my insurance needs. I truly appreciate the great experience you provided me with, thank you so much!

michele parker This Office and the Team are very helpful, professional, knowledgeable, & Patient. I have been with them for a few years and the Service just gets better with time. They will definitely work with you and find you the best rates and insurance policy. I Love them and will continue to let them serve me for my insurance policy needs.