Amys Jewelers - Midland (TX)

Leticia Velasquez I went to the store looking for a charm. It wasnt available, when I got home, I ordered thru the website, it said ready for pick up?! How come they couldnt check their inventory? Had to make another trip. :(

Seamos Ian Things in life that demand a Yes! Did I ask her to marry me? Yes! What did she say? Yes! Should you get that ring at The Diamond Factory? YES! To all the fellas, dont bother looking anywhere else. I too was worried and wasnt sure where to start. I had a 100 percent custom design and a dream and Diamond Factory made it come true. Huge thanks to Leigh Ann for guiding me along the entire process to create a truly one-of-a-kind work of art that my Fiance absolutely loves. We got a perfect diamond selected and a fully custom created setting and the price...honestly, it was too good I didnt believe them. From start to finish I was well communicated with and taken care of. Grade A customer experience and treatment. Whether you are looking for standard settings or want to create your own unique piece as I did, with an unbelievable choice of diamonds, and at a great price. Call, email or even walk into the Diamond Factory today and start saying "Yes!"

Roxanne Gonzalez Boyd The store was clean and the staff was attentive. I was greeted immediately and offered help. Sonia found me the perfect ring quickly and even though I walked the mall thinking it over she was right there when in returned to make my purchase. The buying process was smooth and quick. I will definitely recommend your store.

Lauren St. John I cannot say enough wonderful things about my experience with Matthew at Diamonds Direct. I came in looking for something incredibly special—a pink sapphire necklace to wear on my wedding day in memory of my recently passed mother, who absolutely adored sapphires. From the moment we began talking, Matthew treated my story and this moment with so much care, empathy, and genuine kindness. He took the time to understand what I was looking for, both emotionally and stylistically, and helped me select a stunning pink sapphire piece that not only complemented my wedding dress beautifully, but also holds deep, personal meaning. The entire process felt personal and heartfelt—not just a transaction. Thanks to Matthew, I was able to walk down the aisle with a piece of my mom close to my heart. I’m beyond grateful and will treasure this necklace forever.

Czar Lavilla Sean Aeron D. provided a great customer service. Very professional and knowledgeable. I love my purchase.

Michelle Cooper UPDATE: I reached out to James Avery about this issue and was called by Lisa at the college station location. She quickly resolved this and had my daughter’s necklace fixed in a timely manner. Customer service is hard to come by and James Avery took care of this issue with no questions asked and no push back I bought my daughter a cross necklace here as a gift for her baptism. After a few short months of having it the necklace broke. We brought it back and had to pay to have it fixed. I picked it up today and it’s already broke again!

Sandoval Ortiz Maria Azucena (Lily) Seriously the best place to get your beads at a Very Low Price. Stop by and you will find that they always have a sale going on. Check their Facebook page for more information, they are always updating it and posting the sales of the week on there.

Katy Hopkins I love my permanent necklace!! Natasha is super friendly! I compared to others and she was less expensive. What a fun time!

Isabel Cordova Great customer service. Jimmy & Amin are awesome people and they work with us to give us the best deals. Stop by and walk out extremely happy.