Alters Gem Jewelry - Beaumont (TX)

Michelle Phillips Great buying experience thanks to Toneil - she was so professional and friendly. My daughter got a beautiful tennis bracelet for herself and a nice charm to add to the Free bangle bracelet she is giving to her BFF. Toneil even cleaned our current rings. Definitely ask for her when you’re at this location.

Cesar From the moment I walked in, I was greeted and helped right away. I want to give a special shout out to Jeremy — he really took care of me! He answered all my questions, gave me very fair and reasonable prices, and made the whole experience flawless. I’ll be honest, I came in skeptical because I’ve had bad experiences in the past with other jewelry stores and pawn shops where I felt scammed. I shared those concerns with Jeremy, and he went above and beyond to make sure every question was answered and that I had complete confidence in my purchase. This shop completely changed my view of pawn shops. I’ll definitely be returning and bringing business here in the future. Highly recommend!

Nicole Brady Very Nice People.... some unique & one of a kind pieces

Julia-Marie Reyes This a true family owned operation. The KINDEST people work here and they really treat you like family! I have had jewelry repaired here and most recently they created a custom ring that has three generations of stones. The craftsmanship is incredible and the photos don’t do it justice!!!! I will be a lifelong customer here! Love you guys!

Ann Thomas Vickie is amazing. She went above and beyond to ensure I got my custom made ring in time for a special event. You will feel like her one and only client. She works closely with you to ensure your every happiness. There is a good reason the Menagerie is an Austin institution. Whether you are looking for the most beautiful diamond ring, registry items or the perfect gift this is where you want to be.

Wolfgang Vonlahr Been to this Exchange couple of times and let me say everytime I walk in I am greeted and provided service with the upmost professionalism you come to appreciate. I highly recommend Crissy and the Exchange, you will get the best prices and service!

Armando Apolinar Lauryn at Brilliant Earth was fantastic! She was incredibly helpful in getting our sizes right and guiding us through our wedding band selection with try-ons. Lauryn is personable, knowledgeable, and made the process a pleasure from start to finish. She provided all the information we needed about our rings, making the experience stress-free and enjoyable.

Jonathan Slayton Walked in to look at Tudors, and they gave me a great price on a Rolex Submariner. Been in a few times, and everyone has been very helpful including the owners and watchmakers.

Lauren McDonald Amazing store that outfits me for my Nikkah and Walima. I came in with a general idea of what I wanted for my wedding jewelry to look like, and they exceeded my expectations. I wanted to have a simple look, and they accepted the challenge. They far exceeded everything and will continue to come back for my jewelry needs.

Patrick M I recently visited your business and had the pleasure of meeting and working with both Ms. Marcy Ballard and Mr. Conner Guzman. I needed repair work done on a cherished ring that my wife was given by my late mother. To my family, the ring is priceless as it belonged to my mother and has a very sentimental story that ties both my wife and me to the ring. I was in search of a reputable dealer that I could trust, and your establishment came highly recommended by a close friend. I made the call and spoke with Marcy. I relayed to her what I needed and that I was also interested in the Rolex line of watches. She quickly made me feel comfortable over the phone and upon arrival later that day she and your team welcomed us and made us feel right at home. Marcy took time with my wife to clearly understand what was her desired outcome and identified the repairs that were needed on the ring. In fact, she found damage to one of the prongs that we had not realized. While Marcy was working with my wife, she asked Conner to show me the Rolex line. Conner was instrumental in helping me navigate the Rolex watches with his extensive knowledge of the Rolex line. Please extend my thanks and appreciation to your kind and professional staff. From start to finish, the entire process was seamless and marked by genuine care leaving no doubt that my mother’s ring was in capable hands. The level of professionalism and warmth displayed by both Marcy and Conner was truly exceptional and rare in todays world. It is evident that your staff takes great pride in treating each customer as a friend, valuing not only the business but also the relationships and stories behind each piece. Thank you for fostering such an outstanding culture at your business. We look forward to returning in the future and will surely recommend your services to friends and family.