5 /5 Justin C: This place is incredible, one of the Pins on my Rolex Datejust slipped out of place, I originally took it downtown to Cristianis, the person I spoke to there was pretty rude, telling me he wouldn’t touch my watch, and wouldn’t help me because my watch has been modified (it is completely covered in diamonds) so I took it to Sam’s, the staff was very friendly and welcoming, and they actually fixed my watch for free. They definitely have my business from here on out. A+