1 /5 Edith Camacho: Here’s how my first experience at Van Cleef and Arpels went. I drove all the way from CT (2 hrs), to try on and purchase a bracelet I’ve had my eyes on for sometime for my birthday. I walked in overly joyous to only be treated as if I wasn’t a potential customer. I wasn’t allowed to look around at their products (all which I’ve never seen in person- only online), and was told twice to have a seat. The experience was very disappointing and I was confused as to why we were being treated that way. I felt like I was in the twilight zone. We left shortly after arriving. We walked around for a few minutes before finding a Tiffany’s and Company store and purchased a ring there. Day and Night experiences between the two stores. Tiffany’s was much more welcoming. I will be purchasing a Van Cleef and Arpels bracelet, but instead at the Boston location.
