4 /5 Bruno Viani: Had both my watches repaired by them, one an easy battery replacement and the other one was making loud spinning noises and it’s now working fine. The reason I give four is because when I first dropped the first watch the person barely talked, I just started explaining the issue he just gave me a ticket and said the would call. One week without news I decided to call, the person on the phone seemed a little irritated and said, we are going to call you ok? The person who fixes watches picks them up on Tuesdays! When picking up my watches the gentleman who helped me was perfectly nice. I will continue to bring my watches here but would appreciate a little bit more communication and perhaps a bit more kindness to customers.