Timothy Shea Jewelry - Salem (NY)

Wendy OBrien I have had Hoff’s do minor repairs to pieces in the past. Recently, I had them make a custom ring for me. They were so patient, as I asked for several changes before finalizing my design. I got my ring yesterday, and I am beyond ecstatic about how it turned out! Thank you so much for bringing this very special vision of mine to life!

Marjorie Reid The service lady were very pleasant and reasonable to talked with. Keep up the good work..

Latroy Pate Made a call today for some questions spoke to Joe and oh my I haven’t even entered the store yet but the over the phone customer service was phenomenal clear and extra elaborate details I gained a lot from the convo definitely recommend them

Jordan Jock Great service and I really love the place and they resizing the ring way cheaper than other places even if it was not their ring and I am more and happy to buy my wedding ring when I get married someday from there

Jennifer MacMillan Thanks to Amy for helping me find the perfect ring. She was more than willing to showing me many rings and help me narrow down my choices until I felt comfortable with my pick. Couldn’t ask for a more patient, nice, helpful person. She’s a gem!

Richard Darling So yes I am biased. However that’s only because they have been spectacular for decades. From my family I have adopted them for our family jeweler and my children’s for their very few years before engagement. Their designers, their service, from the dot of the “I” to the cross of the “t”, they are perfection. It should also be stated that I’ve worked with 9 other countries in their governments and non profits. I have a very general and specific knowledge on customer service and I guarantee they will surpass anything you want. These are the rings I’ve worked on with their staff and jeweler. Their team cannot be compared to anything short of the A-Team or for the younger generation…The Avengers. You will always be a guaranteed happy person beyond belief when you trust your jeweler. And this one comes with a guarantee from over 10+ years of experience with them, as well as someone who has researched workspace wellness and organizational strategies. I guarantee they don’t cheat you, they are honest, they are unique, and they should be as treasured as their jewelry…yes, they offer Tanzanite!!!’

Michael Russo I Stopped in for the 1st time on my way home from work. Tim, the owner was very knowledgeable, and friendly. It was close to closing time so I didnt want to keep him too long, but he was still happy to answer my questions. I think I got a great deal and I will be back.

Marian Johnson Tommy is a true expert in his field…and he’s so honest and fair!

zoe rogers John and Vinny are great, they help you with all your needs- from polishing jewelry to making custom rings! Their customer service is impeccable and I highly recommend them to everyone, they treat you like family.

Sharon Mill Slayback Palestri This is a great shop. Richard was very helpful, knowledgeable and patient. He gave me a fair and honest price for what I brought in. I highly recommend this business!