5 /5 brian murphy: Gary was really great! He helped me out with sizing my 5 watches today and he was so efficient. He also had me try on each watch to make sure they all fit to my liking. Great sense of humor as well. I would highly recommend Strauch Jewelers! Great work Gary!
5 /5 Johan Steiner: I needed some links taken out of a watch so only came here for that service. The man was friendly and helpful. He said he needed 20 minutes, so I came back and the service cost me $20. I cant comment on the jewelry that they sell.
5 /5 Diane Osborn: I’ve been to this jeweler several times, most recently for an appraisal. Every time, without exception, I had a terrific experience. The interior of the store is outdated, but who cares?! The great service and beautiful jewelry make this place a win-win. Do not hesitate to visit Strauch in Mamaroneck….you will be glad you did!
1 /5 Ana Carraca: My mother called prior to her visit for a battery replacement. She was told btwn $10-$20. My mother has a very inexpensive watch. No Panerai or Chopard watch. The replacement took seconds. She was then charged the full $20.00. When asking why she was told "She had complicated watch". Really? Something complicated that took 5 second? Doesnt sound so complicated to me. What a crook - GO SOMEWHERE ELSE!!!
1 /5 Kitchen-Koncerts: Brought my watch in for a battery replacement but did not install it correctly so brought it back and he did not even try to make it right and fix it .told me to call the company i bought it from lol
Julissa E found them on instagram and ordered a custom name plate, 10/10 recommend. The piece was done fast and efficiently. He shipped it to me as well.
Destiney Fearnley Wonderful people, reasonable prices, they work with you. Payment plans available if necessary. Truly honest people who genuinely care, All around great company and great people. 10/10 would always recommend (:
Jackie Cayancela A-M-A-Z-I-N-G JOB!!! I have bought a ring in NYC before I moved to Buffalo. The gold was soooo thin it bent. I have had to leave it with relatives so it can get fixed but every time I got it back it was worst than before. It happens that I was shopping for a gift for my son when I stumbled to MANDATI JEWELERS. Gave FAIZ a try trusted them with my ring and… the problem was history… THEIR expert to repair the ring AHSIF(I’m sorry if I butchered your name) worked his magic. I couldn’t have found a better jewelers to fix my ring and engrave my son’s bracelet… would recommend. Worth every dime. THANK YOU GUYS! *wish I had the before picture so you guys can see the difference *
Raven Malfetano Papas Gold City is family! I’ve had the pleasure of working with Papas for almost 10 years! Their service is 10/10! If you want it they have it, and if they don’t have it- they can make it!
Chris, Michelle, Zo, Christina, and the whole gang are true professionals. I will be getting jewelry from them for years to come!
David Johnson Wonderful!! shopping experience. I stopped in the store Sunday morning 5/4 to get my Tag watch sized. Great customer service from Theresa & can’t remember other salespersons name. It is wonderful to walk into a place and the associates really have passion to what they sell. Really spoke about the Mother’s Day promos , financing & just genuine helpful. It is hard to find dedicated employees, as these two were. Please be sure to recognize these two ladies on a job well done! I will definitely be back.
Sabrina Glover Fantastic service! My watch battery was quickly replaced with clear communication on timing, and he even added a spare link I had for the band. Swift, fair, and genuinely kind service—highly recommend!
Bryan I would recommend Olde Saratoga to anyone. The staff are very welcoming, courteous, professional and very knowledgeable. They take the time to explain the fine details. I recently sold my coin and currency collection to them. I received in depth explanations on how they valued each item and I was satisfied with the the offer they made. I would most certainly go back to them in the future.
Andrea Taylor Several years after my husband passed away, I was unsure what to do with my diamond engagement ring. Mariela and Stefan created a beautiful pendant using my diamond and the gold from my late husbands wedding ring. I will cherish this piece forever.