Olde Saratoga Coin & Jewelry - Albany (NY)

Kaylee Noll I have nothing but incredible things to say about Her Rock and Carlee. From the start I knew I was looking for a white glove experience as well as a reputable and honest jeweler to find a natural diamond for my dream engagement ring. We found all of that with Her Rock. I wanted to be lightly involved in the process but still be surprised by the engagement ring. I reached out to Carlee explaining what I knew I did not like and left the rest up to the Her Rock team and my Fiancee. My Fiancee had a wonderful experience and came home with all of these interesting nuggets of information about diamonds. The natural diamonds to choose from were sourced from NYC and brought to Saratoga for my Fiancee to choose from. The experience was educational and personalized based on our needs. At the end of the day, I have so many wonderful things to say about Her Rock. I recommend them to everyone that asks about my ring. A special shout out to Carlee for being so incredibly knowledgable, patient, and kind during the entire process. We appreciate you so much! You made life long customers of us.

Shazbo I hadn’t been to this shop before and was looking to treat myself so I popped in. The shop is beautifully set out and very spacious. The seating dotted around makes it very welcoming. I was warmly greeted by Michele. She talked me through some of the beautiful jewellery they have on offer. Michele was knowledgeable, professional and friendly. It’s nice to strike up a rapport with the staff before you make that purchase. They also cleaned my rings for me which was such a lovely gesture. I am looking forward to returning and buying something I had my eye on.

Matt L Been going here for years! Always a great time going here! Great customer service, prices and atmosphere!

Dana Mang Barbara and her team are absolutely amazing! Everyone is so kind and helpful. If you are looking to create an iconic one-of-a-kind piece of jewelry, you need to meet with Barbara. She spends as much time with you as you need to bring your vision to life. If you arent sure what you want, she listens to you and walks you through the process. I brought in several pieces to her and before I knew it, she had the perfect design drawn out for me! The finished piece was beyond words!

Mona I purchased two necklaces, one for my daughter of the cat reaching for the butterfly and one for myself of the Christmas manger scene. (I just couldnt resist). I showed them to my husband and he thought they were so well done that he insisted I order one with the cat since it was very much like my sweet cat, Wall-e. The way the cat reaches out for the butterfly is exactly the way Wall-e reaches out and touches my face and sometimes lays his paw on my hand. I had taught him to sit and shake and he has devised his own touch method by touching and looking straight into my eyes to make sure Im paying attention. He is very gentle. It melts my heart and that necklace will be just perfect. I love the designs and quality!

thomas rodriguez Number not in service and it’s closed

unexpectedly The shop has been here a while.prices are fair, and the owners are nice and hard working. My family has always gotten great results with customizations too. Will return again!

Stephanie Daugherty While I didnt go and pick out the ring, my fiance could not have been fun to deal with during his multiple trips to pick out the perfect engagement ring. My ring is perfect, exactly what I always wanted and the fact that it wasnt just some preset item on a store shelf somewhere but instead something he had to pick out and design means more.

Betsy Morgan I bought my wedding band at Facets in 2016 and have subsequently come in for repairs and tuneups. Their jewelry is absolutely gorgeous. I adore my wedding band, and after I banged it up, they restored it and make it look like new. Yes, the jewelry is to die for, but more importantly, the customer service is fantastic. They are attentive, communicative, and customer forward, which I think is the best sign of a lasting business. I am so grateful that this Park Slope institution continues to flourish.

Andre Martinez I been coming here since I was 13 years old and let me tell you the staff is amazing! They always treated me like family and their prices are unmatched! Hands down best prices around period! I will always be there customer! Thank you Jewery and coin exchange!