KAY Jewelers - Newburgh (NY)

Alexander Anderson jr Dave was great! Help me on a trip to the store, and taught me something I didn’t know. Thank you!

Kat Cowin I couldn’t recommend this place more. I am so grateful for the care and time put into my ring. I brought in a 75 year old family heirloom from my fiancé and it came back to me looking brand new. Nancy was so warm, welcoming and made you feel comfortable with any choice being made. Nancy’s son Mike, who did the work on my ring, made sure to tell me what would be done and reassured me everything would be perfect. My ring came out more than perfect! Going to a family owned business where they take the time to care for the customers wishes, is the best choice you can make. They build trust in their clients. Thank you so much for making this process so smooth!

Matthew Truesdale I came in looking for assistance with some wristwatch maintenance I couldnt do myself and spoke with Jenny, who was friendly and very helpful. My issue was promptly solved and I left satisfied and impressed with the service. Highly recommend Tivoli for any and all jewelry needs. Thanks, Jenny!

Brooke Kuscsik Jay was amazing! Ive been Incredibly indecisive with my wedding band choice and he was so patient with me. He asked me a bunch of questions that would helped me narrow down my choices. Without him I dont think I would have purchased a ring today! He will for sure be our go to guy from now on!

Luz A Got my name pendant here they gave me such a good price! and was fine very quick my brothers put me on to ts place and i’ll deff have to come back again!

Colin Very friendly and helpful. I had some minor condensation on the inside of my watch and he helped me clear it out instead of waiting weeks to get it back from Hamilton.

Cindy Ann I bought a necklace from Vincent and experienced superb customer service and professionalism. He goes above and beyond for his customers - highly recommend!

Heather I went in yesterday to have my ring inspected and cleaned. I have had a few bad experiences here with staff in the years that I have been having my ring inspected. Rudeness, and lack of a smile, assistance or knowledge. David was a new face there, and what a breath of FRESH air. He was a COMPLETE gentleman! He greeting me with a smile and assisted in the process. He cleaned my ring like it has NEVER been cleaned before at Zales. I had to ask his name so I could write this review. Im not sure of his position with the company, but he should be the face of Zales. Beyond excellent customer service! Thank you David! I appreciate you!

Jack Grein Jane is extremely knowledgeable on fine gold jewelry and diamonds. She was able to source a piece I had been looking for about a year. She is empathetic and very resourceful. She updates you and is very authentic. I highly recommend Jane for all your needs at London Jewlers.

Sondra Young I needed a ring to be repaired and Marlowe Jewelers was recommended as the place to go. I must say that I was not disappointed. The people there were courteous and friendly. Danielle assisted me and offered me options to resolve my problem. I walked into the shop feeling a bit hesitant because my issue was minor, but she treated me with the same respect as if I was buying a $5,000 ring. I have purchased merchandise from the store since my first visit. Their prices are reasonable and they offer fine, quality jewelry. I am glad I discovered a place that provides exceptional customer service and merchandise.