1 /5 Julia Keppler: Update review: I never imagined I’d be writing a review like this about something as meaningful as my engagement ring. I purchased my ring from Jared Jewelers expecting quality, craftsmanship, and something that would last a lifetime. Unfortunately, what I received was the opposite.
Within a short time of wearing it, the band began bending — not once, but multiple times. I’ve been incredibly careful with it, but the ring simply isn’t holding up to everyday wear. I’ve had to take it in for multiple repairs, and each time I leave wondering when it will happen again. Marcy the manager of this location told me “ this engagement ring was never meant to be worn everyday” which seems an absurd statement for an engagement ring which is meant to be worn daily. This is supposed to be a symbol of love and commitment, but instead, it’s become a constant source of stress and disappointment.
What’s worse is that the experience has genuinely tainted what should be a joyful, memorable chapter in my life. Instead of admiring my ring with pride, I find myself worrying about its durability. Jared promotes itself as “a keeper of your most precious moments,” but how can that be true if the quality of their jewelry can’t even withstand basic wear?
I expected so much more from a company with Jared’s reputation. This isn’t just about metal and stones—it’s about trust, memories, and the emotional significance attached to a once-in-a-lifetime purchase. I regret not going elsewhere.
I hope Jared starts living up to the standard their name suggests, because right now, it feels like they’ve forgotten what they’re supposed to be keeping.
You go to places like Jared under the impression you are paying for quality lasting jewelry. My fiance bought my engagement ring from Jared and in only a few months the setting of diamond began to move side to side and bend back and forth w v little pressure applied. I’m very careful with my jewelry. After the same thing happening again and again taking countless trips within the first year to Jared to utilize my warranty and get it fixed a worker there told me that all it needs is to be bent back in place took my ring and bent it back straight and said that’s all they’ll do too.
So a short period of time goes by I look down and my entire setting on my ring with my diamond has broken off as the engagement band they sold me had such incredibly weak points on either side of the setting. I bring my ring into Jared in three pieces now and I’m told yes they can fix it but again this will just happen again and offer to upgrade my ring to a stronger setting for a small fee of $1400. I’m very disappointed at the quality of the jewelry Iv purchased and for the amount my fiancé paid for this ring it should not be so incredibly flimsy. I believed Jared held themselves to higher standards and quite frankly shouldn’t be selling a ring they can’t count on to not “just break again” as the workers at Jared told me.