Sparkle Jewelry Inc - Bronx (NY)

2 /5 Matt M: Dont recommend going for repairs. Ive had the backings of 18k studs changed to 14k screw backs, my fault for not being observant but one assumes the repair is going to match the quality. Also had a chain repaired, they did what they could but the soldering job was not good, flimsy at best. I wouldnt go to this establishment for repairs, you pay for a service though the staff is very friendly and thats always nice to have.

1 /5 Ivonne Remeneski: You guys are really unprofessional! I’ve been trying to get in touch with your store regarding my jewelry piece and updates but no one is answering the phone since 12:33pm! I’m going to be extremely annoyed and bothered if I have to drive from Pelham Manor to the Bronx just to ask for an update on my jewelry piece because no one is answering the phone… really unprofessional.

5 /5 Laverne Terrell: I am a long time customer of Mohamed and have bought Jewelry for me , my 3 children and grandson. Mohamed take his customers seriously and provided me recently with VIP service and attended to my jewelry needs and held the store open for me . I am going to design many pieces soon for my family and cant wait to see the outcome. They are the BEST! Aka Nicky... BigNikBx... 10 yrs strong!

5 /5 Bernard Shands: i love this jewelry store and they treat me GRAND and royally when i go there. i have known the owner before he owned this jewelry store when he worked at another jewelry store not far away from sparkle. they give me GREAT discounts as well as have repaired jewelry for me for free that they knew i DIDNT even buy there a few times like today when i got something fixed for free that i didnt buy there and they knew i didnt buy it there. this is the only jewelry store that i do business with in this area now, and they have QUALITY jewelry at GREAT prices! and i am the wife of the person whose name this review is written under. robin

1 /5 Analise Myrie: I am a 16 year old girl who dropped off my necklace in September and went to pick it up today. I had a horrible experience with the service. When I went to pick up my necklace, I gave them my debit card for payment. The jewelers wife at the counter told me it was declined, which I knew wasnt true because there was money on the card. She gave me my card back, and I tapped it myself, and my card was charged $15. She then accused me of using Apple Pay, which was false because I dont use Apple Pay. She started yelling, asking why I would make it an Apple Pay transaction. I repeatedly told her I didnt use Apple Pay, as she saw me tap my debit card. She continued arguing and even put her hand in my face while falsely accusing me. The jeweler told me I had to come back and pay $15 in cash after I had just paid $15 with my debit card. They were rude and disrespectful and refused to give me my necklace after taking my money. I had to call my mom, and she had to come to this shop and get involved for them to give me my chain back.