James S. Sullivan Insurance - Newark (NY)

John Rehbein “ I have had a great relationship with Allstate for many years. I have multiple policies for my home, truck and snowmobile. When my truck was up for renewal this year, I thought and have been thinking the rates were a little high. I went to see Christine Civitelli-Geno in the Rome office to see if there was anything we could do about the rates. I had a quote from State Farm that was HALF of what I was quoted to renew with Allstate. At the time, Christine told me that there was nothing she could do to lower the rate. So I had no choice but to switch to State Farm. About a week later I got a call from Christine and she said she redid my quote after updating my current credit score which had not been done in a couple of years. My credit score has improved over the years and she was able to quote me a price so that I could stay with Allstate. She even took care of cancelling the policy that I purchased from State Farm. BOTTOM LINE: Christine went out of her way to retain a longstanding customer and she should be commended/rewarded for her efforts. Give that girl a raise!! Thank you. John Rehbein ”

Kellyanne Scanlon I recently moved from NY to FL and Shannon Barr was so instrumental with the change in my insurance as the two states have very different rules. Also, Shannon was kind enough to turn in my NY license plate for me. The support I received from Shannon’s office made my transition less stressful ☺️

Mendy Rosler i just got approved for my first car insurance they found me the cheapest rate while still maintaining an amazing policy. they were easy to deal with and professional. would highly recommend them for all your insurance needs.

Bob Labell Ive been with Statefarm for years. Theyre always willing to help in anyway they can. Customer service is always top notch. It was so pleasant speaking to Magarita she was very informative and took her time to explain all my options. When I was recently alerted about a change in my policy renewal.

Benjamin B Jennine is absolutely lovely to deal with

Carrie Schuller Kyle has been exceptionally easy to work with, very responsive and explains everything in extreme detail. We were getting the runaround with our previous insurance company and Kyle made the transition very easy and helped us get the best rate. 10/10 would recommend Kyle to anyone I know!

Lindsay Stone I have had a few different insurance providers and none compare to Patricia Oot with Firm Insurance. She has the clients best interest and makes it clear she works for you. She makes herself available to give personal advice, walk through different scenarios, and explain the why. If the car insurance industry is a black box to you and you want to feel like a human being, work with Firm Insurance.

sarah gilchrist I’ve been with Becky and her group for many years for auto and renters insurance. They are the absolute best! Always a personal touch that goes well beyond most companies of today. I can’t recommend them enough!