Firm Insurance Agency, LLC - Masterpole Murphy Insurance - East - East Syracuse (NY)

Danielle H Ive had an absolutely great experience so far. These people are very knowledgeable and helpful! I could maybe get a slightly lower price online but the amount you have to pay is nothing compared to the costumer support you’ll receive. If I have a question not only will they answer it for you but it’s also the right answer and that is hard to find!

Grace Marnell Sue Moran is a very helpful agent. Shes always willing to listen to any questions u have and gives u all the time you need to talk and be sure you understand your policies definitely would recommend getting insurance with this company.

Michael Conroy I have been a customer of the DePaulo Agency for, what would seem like forever, and for good reason. Here are just a few: 1 The staff is over the top courteous. 2 The staff is extremely knowledgeable 3 They go out of their way to make sure That your insurance coverage is taylrd To your specific needs. But dont just take my word for it, stop in and speak with anyone of the staff and youll see, rest assured , this is the agency you want to be with!!

Steven Cole Needed non-trucking liability while my truck was leased but off-duty some weeks. These folks helped structure it so I wouldn’t overpay. Also helped switch cargo coverage when my contracts shifted from electronics to general freight.

Brit M Jamie was awesome!! Seriously, not enough stars!! She was a 10..Jamie walked me through the policy and apps. She was patient and kind, very sweet and caring. I would highly recommend this company. She was purely awesome.. cant say more!

Wendy Vaillancourt Outstanding service. I couldnt be more impressed with the level of service I received this morning when calling to get a quote for my auto insurance. The agent was beyond friendly and patient with me when I was trying to gather the information they requested. Not a car girl- I just turn the key and drive. Thank you Chris Johnson for all of your help!

Logan Reed Katelyn was amazing. She was able to get me the quotes I was looking for in a timely manner and even broke them down with the different payment plans. Everything was very professional, she was wonderful to work with.

Keith Bratti ⭐⭐⭐⭐⭐ Carmine and his team at State Farm have been absolutely exceptional! From the moment we connected, he took the time to truly understand my family’s needs and made sure we had the right coverage in place. He’s not just an insurance agent—he’s someone who genuinely cares about our well-being and future. The Campisi team is always available to answer questions, explain options in detail, and provide thoughtful recommendations tailored to our situation. His level of professionalism, responsiveness, and dedication is unmatched. It’s clear that he’s invested in building long-term relationships with his clients, not just selling policies. If you’re looking for an insurance agent who will treat you like family and prioritize your best interests, I highly recommend Carmine and his team. Thank you for your outstanding service!

Patricia Barnett Very professional, yet personable enough to make the processes relaxing; responds quickly; and explains any questions asked.