Becky Ianniello - State Farm Insurance Agent - Albany (NY)

María Gonzalez I had a great experience with Liam. He was friendly and professional. He explained everything clearly and I never felt rushed or pressured. I’m really happy with my new policy and the service Liam provided.

Dillon Rowan Had to get my DOT filings corrected after an audit flagged gaps in my coverage. Royal Service didn’t just rewrite the policy, they actually reviewed what caused the issue in the first place and helped clean it up for good.

Jordan Brown One of the worst insurance companies. Their clients who hit your car and they won’t take fault for anything. The lady already hit me and then sat there and said there’s no damage we can leave Ain’t no time to waste sitting outside. Then filed the claim to immediately get denied saying they can’t get their police report through their third-party company instead of actually going to the Police Department and getting the police report. They want you to do the job for them just so they can deny the claim. This insurance company is the worst if you own a car. If you hit someone, they blame that person, but if you They blame you. This insurance company couldn’t lead blind people to water. ABSOLUTE WORST COMPANY TO FILE YOUR CAR‼️

anthony maldonado I’ve been with Diane and her team at State Farm going on 15yrs. Always a pleasure when I do speak with anyone at the team. Today I went to purchase my new car and everything was handled by Olivia via text and email and it went as smoothly as anyone can hope for. Thank you !!

Gertrudis Roca She is very nice person, she likes to help person always when I have a doub, she explains me and I understand very clear, thanks for her.

Vytas Knygnesys Now that we use the talk part of our phones less often, one never knows how a service call will go. How many prompts will I have to go through to get to a person? Once there, how efficient will the process be? My insurance transfer process was a breeze! Phone answered promptly, and Graces support and efficient processing of the details needed to support my insurance transfer from one State Farm state to another went smoothly.

Iris Great assistance, been with this office for over 10 years plus

Momoko Nakafuji Martin is a wonderful insurance broker. He was very friendly and informative, helping us with our specific insurance needs.