5 /5 Peter Wilson: I searched around for a good jeweler in October of 2017 to have a necklace made for my girlfriends birthday and ended up going to Hertel Jewelers. I went to several jewelers around Buffalo and all of them seemed to have a bit of an attitude and/or had outrageous prices, but when I arrived here and met Jim, the owner, I liked him right away. He was super helpful and we discussed the design I was thinking of and talked about the price. He ended up making me a diamond and marquis cut sapphire necklace. A couple months later I went back to have him make me matching earrings. So this Christmas I went back again and found a beautiful bracelet that Jim had made that matched her set. Jim has always been polite and super helpful with any questions Ive had. He has an obvious talent for jewelcrafting and can design just about anything. So I therefore highly recommend at least visiting the store, meeting with Jim and discussing any jewelry related items with him before you go anywhere else. Great guy, great work, and great prices equals 5 stars all day!!!
