Gold N Diamonds - Albany (NY)

Madina Rahmonova I had an amazing experience working with William at Kay Jewelers! He was incredibly knowledgeable, patient, and genuinely cared about helping me find exactly what I was looking for. William took the time to explain all the details, answered all my questions, and made the entire process smooth and stress-free. His professionalism and friendly personality made me feel comfortable and confident in my purchase. I truly appreciate the exceptional customer service he provided and will definitely be coming back to work with him again. Highly recommend asking for William if you want top-notch service!

Camila Perez Stumbled on this cute store on my way home. The jewelry is sterling silver, some are plated or filled, lots of variety in styles and color but all were so carefully designed and handmade! Sam helped me pick out a perfect ring and was so helpful and fun to talk to! Definitely check the store out if you’re a jewelry lover ❤️

L. P. S Bought my Daughter a name plate. Was last minute got it quick. Amazing service, very professional and courteous. Excellent Prices. Gracias Lisas Excellent Service

Emily Diello Maggie was absolutely wonderful! She was very attentive and knows the store very well! Very personable and would highly recommend buying jewelry from here! I purchased a necklace over a year ago and still looks brand new! They definitely do not cheap out on quality!

Hector Morales When I started looking for an engagement ring for my planned May proposal, I visited numerous jewelers. The standout experience, by far, was at Brilliant Earth in Roosevelt Field Mall, thanks to Michelle Wong. From the moment I walked in, Michelle’s warm welcome and genuine interest in helping me were apparent. She took the time to understand exactly what I needed – not just the style, but also the crucial timing for our vacation. Her deep knowledge and expert advice were key in helping me find the one. The ring is absolutely perfect, and my fiancée loves it! Michelle made the whole process easy and stress-free, asking the right questions and providing patient support. For anyone looking for an engagement ring, I cant recommend Michelle Wong and Brilliant Earth enough. Her customer service was truly second to none, and were so grateful. We look forward to working with her again for our wedding bands!

arubio47 I got my son’s ears pierced for his birthday. Esa was so great that I actually went back after we left and got another piercing for myself! She took her time with placement of the earrings and was just really sweet and comforting. The staff was great! Highly recommend!

Carol Cody We went in to have a ring cut off, I don’t recall the woman’s name who did that, but she was very nice. We also wanted to look at rings for our anniversary. Another salesperson, Linda helped us find a gorgeous anniversary band and my husband bought it for me. She was very kind and friendly and it made our experience even better.

Elaine Martinez The jewelers were very welcoming, helpful and reasonable. They helped us purchase the perfect necklace that tied in beautifully of what we envisioned to pair with our earrings for the wedding dress. Andy and Yoram worked with us until we were satisfied with the length of the necklace. We didnt want it to be a choker but also we did not want it to hang too low either. They were patience and attentive to detail. Once we settled on the metal, preference of grown or lab created and clasp it was a very smooth process. I would highly recommend!

John K Very nicely laid out store with a boutique feel. Nice gifts and jewelry in crystal settings. Helpful staff and reasonable prices.

Gila Dayan Best store and best customer service!! They were extremely efficient and nice. Best unique pieces!! Highly recommend. I got my baby’s first bracelet from here and the quality is perfect. So happy!