5 /5 Tiffany I: Excellent service from a small family business thats been there for decades. They go out of their way to make things convenient for you. I love them!
5 /5 Maria Salcedo: Great customer service, professionalism, and honesty. Carlos works very hard to find the best price for your automobile insurance.
Highly recommended!!
1 /5 Will Friske: My car was in an accident. I have full coverage insurance, and my insurance isn’t covering it. The told me my car had a “mechanical malfunction” (I ran my car off the road knocking the oil plug off) and they gave me 2 different reasons of “how it happened” the mechanic and my warranty company have confirmed a collision is responsible. I’ve called several progressive representatives, and no one has gotten back to me.
5 /5 Maria Fernandez-Barragan: Best Insurance Broker in NYC. Very honest, direct, efficient and got me the best deal in town. Highly Recommended!
5 /5 Eduardo Troche: When you need help with insurance and have questions about your car coverage there is no better place to go. Carlos is the man when u need service at the right price. Check them out for real.
Tammy Green Russell Insurance Group has made the transition to Business Owner very seamless. Everytime I have an issue resolution is always quick and effortless. Thank you for excellent customer service and always exceeding expectation!
Adeeb I been with this office for over 3 years When you come in to this office they will take care of you and make sure you’re all covered. Thank you to all the staff for helping me get insured and always there to answer my questions and concerns. Highly recommend this place to all tlc drivers.
Syan Washington Ms. Mendoza was super polite and genuine! She was also very patient with me as she explained my policy. If you are looking for someone that can service you quick and efficiently, she is your person. Thank you again Ms. Mendoza!
Stephanie S Im a fairly new customer with Luke Roth associates. But I am very pleased with the excellent customer service I have received since I began doing business here. A special shout out to Amber, who is always extremely pleasant, helpful, and efficient, whenever I have a policy or billing question. She has gone over and above every time Ive needed her help.
Ian Lewis Ken and his staff are great people! They all go the extra mile and are very personable and dedicated to providing the best service. He has been my agent for 25 years and they treat me like family.
Robert Rabbin Been with them for decades and never found a reason to switch. Being a long -term bundled customer means your rates dont go up simply due to accidents or claims (if reasonable). They always pick up the phone and will tell you exactly what you need to do in any situation.