PFS Insurance Group - Brooklyn (NY)

Jim Russell Your associates knowledge and expertise is saving me a lot of money on my car insurance through your agency. Really appreciate it too. Always very helpful whenever I come in to your office. (And your holiday cards are really cool too!)

David Katz Gina (first person i dealt with- w my mom) John, more recent and for my own property and item- OUtstanding customer care!! NYCM- AMAZING customer care. The answering service, when you get it- 2 stars!

steven chustckie Exceptional Service from Richie, Bianca, and Steven I wanted to take a moment to recognize the incredible service I’ve received from Richie, Bianca, and Steven. They have all been absolutely amazing—professional, responsive, and truly dedicated to providing the best possible experience. I can’t believe how happy I am with the service I’ve received. It’s rare to find a team that goes above and beyond the way they have. I’m genuinely grateful and wanted to make sure this was acknowledged. Thank you for having such a great team.

Maria Galla Cant make contact with anyone at this company. Every phone number called, goes to voicemail which doesnt even state what company Im calling. Their toll free number directed me to options for savings or checking accounts!? My vehicle was damaged by a customer of theirs and the only way to reach anyone was by email, which sometimes was answered promptly, other times no response at all.

Christina Lonuzzi Quick, efficient and cost effective this agency offers customer service that goes above and beyond. Extremely responsive and informative. They are the real deal! I certainly recommend them for all your Insurance needs.

Steven Cole Needed non-trucking liability while my truck was leased but off-duty some weeks. These folks helped structure it so I wouldn’t overpay. Also helped switch cargo coverage when my contracts shifted from electronics to general freight.

Lacey Russell I spoke with Richard (Ricky) on the phone about adding a vehicle onto one of our mutual customers policy and he was all aces! Ive worked with many different reps over the phone, and he was one of the best! thank you so much Ricky! Quick and easy experience! I definitely recommend!

Alexandrea Cushman My husband and I have multiple policies with Pete and his team, and we couldn’t be happier with the service. They’re incredibly easy to work with, always responsive, and make the entire process smooth and stress-free. We truly appreciate the professionalism and support they consistently provide.

HOL BEIN Yasmine was helpful and kind. She explained my coverage options in detail and ensured there were no delays in setting up my plan. She really made the process stress free.

Joanna Kurdziolek We had to make a sudden change in our auto insurance and called the Rowan Group. Beth worked diligently to help get us insured, she guided us through all the obstacles we faced with such professionalism and positivity. Beth got our four cars and home all set up with a new carrier in less than a day. Her attention to detail was much appreciated. HIGHLY recommend Beth and the Rowan Group for all your needs.