Eli Estate Jewelers - Rochester (NY)

Jasmin z The one-on-one customer service is unbeatable. I always know Im getting a good deal when I go to Lucky. I tried going to other jewelry shops in the area and Lucky always offers me better prices than their neighbors. For sure will be coming back here!

Natoshia Allen-Buck My husband and I spent about a hour and a half with John today! He helped my husband remove his speaker from an old box, install it perfectly into a new box, tested our deck (it was bad) so got us an amazing deal on a nice new deck (great sales techniques), helped my husband install all of it, sold us a flat screen TV, and a weed whacker! Meanwhile making connections and interacting you can never have enough connections and help! He was amazing and we will continue to always go to Pawn King West Genesee 1st before EVER paying full price anywhere! Thank you John!!

Taylor Price I went there to get an engagement ring, they were so helpful and so friendly it felt like I was working with a family member. They helped me find the perfect ring for my fiancé. The beautiful ring and amazing service helped to calm any nerves about finally popping the question.

Peggy S I love that they are locally owned and not a chain; it feels more personable. They are friendly, knowledgeable and very accommodating. Ive used them from just getting watch batteries, or changing a clasp on a necklace to special ordering earrings. They really are helpful and give each customer attention; not pushy. They treat you as a valued customer whether you are spending $10 on a watch battery or $1K on earrings. Would recommend them without hesitation.

Victoria Reus The sales team here were super helpful in making my vision come to life! The charms are super cute and in style. Highly recommend for a girlfriend day out activity or higher if them for an event for a girls group!

Jhoelmy Parrilla Very nice. Well taken care of. Very helpful. Thank you so much

PARESH DOSHI Nilesh is an exceptionally honest and trustworthy individual. He is reliable, friendly, and always approachable. Whenever I purchase jewelry from him, I never have to worry about the quality, craftsmanship, or price—it’s always top-notch. He’s consistently available and responsive. We highly recommend him

Francine Adam was phenomenal. I brought a seiko watch in and he helped me get it set to the right time zone and date. He was patient and kind. I appreciate everything he helped me to get this gift ready to give to my husband for his birthday.

mary pennant I always go here for the best customer service, good pricing and good product. I have bought several gifts for others that they love and a few things for me. I will definitely go back again.

Lisa Harder Well I will show how great everyone here is and the amazing pieces they have made for me these are some of my pieces. Great staff, Mary, the owner, is a beautiful person inside and out. Leanne is an amazing jeweler and also beautiful inside and out , William, so handsome and funny and Jessica, a beautiful woman, are all an integral part of the professionalism you will receive here.