Eli Estate Jewelers - Rochester (NY)

Denisse Guillermo Uhh this place is amazing. Idk what the one lady was talking about. The people there always respect their customers and are absolutely professional. Best experience Ive had fixing my watch and I even bought a necklace from them just cause I had such a nice experience. They have a dog named bananas whos also quite the gentleman and interactive with the customers. Love this place.

Justina Jagdhar Jenn, if you are reading this you rock. My daughter Annalise and I love love KS and we love Jen! She is such a value worker and always have time to speak to my daughter even if its to pop in. I love the other staff as well!

Amron Buseck Cherie is an AMAZING lady that helped us today and I appreciate all she does there Me and my husband both do Cherie is one of our Favorite workers. Cherie does her job amazing and we request her everytime we go in! Cherie is an outstanding worker!!! And she always does the most to meet our needs along with others as well!

Jill Waldmann I went in a day before my Dad’s 84th Birthday, looking to have his chain extended. I was given options at an affordable price. I told them I know it was late notice and certainly did not expect it by his birthday tomorrow .I was asked me to bring in the cross that he wears on the chain. The chain and cross were cleaned along with a nice gift bag! I was thrilled! Lastly, I received a call to pick up today. The same day! I was very appreciative and it brought a smile to my Dad’s face!❤️

Matt L Been going here for years! Always a great time going here! Great customer service, prices and atmosphere!

TALENE K Was helped by Seta, who was super knowledgeable, honest, kind and professional. I had brought antique jewelry such as watches, bracelets and rings that needed adjustments. She gave me some options and her honest professional opinion on how to go about these pieces, so that I may wear them. Super happy to have a trusted local jewelry store that is family owned. They also just moved their location to forest hills gardens, and it is so gorgeous.

Blaze Johnny “Chef” Amazing set of guys in here...YOU WILL NOT GET A BETTER DEAL...ANYWHERE... HONEST AND JUST A PLEASURE

esther weiss I’m flawed by the service I got when I walked in Sunday. I needed a day to think of the ring cause the amount of stunning stuff they have Bonnie the sales lady offered me her personal cell # for when I do decide The next day I reached out to her after work hours And got my ring purchased while the store was already closed and had it ready to be taken the next day to get sized I’m in shock how 2 days later I get it by my door sized to my size Wow wow wow the service is unreal Bonnie is the best!!!! (I’m sure the other sales ppl are just as good ) (Pic don’t do justice )