CM Gold Antique & Estate Buyer - Williamsville (NY)

Ashley Ulacco I am so impressed with the quality and talent here! They were able to work with me to trade in broken gold pieces to fix a sentimental necklace. They were efficient and had great communication. How special the shop is and fortunate I walked in to begin with! Side note: lovely unique jewelry selection caught my eye while I was in the shop!

Kelcey C My boyfriend and I dropped in, looking to see if they had star sapphires available. We were interested in getting an engagement ring. The staff had one available, but it didnt suit me. Jon spoke with us and let us know they make custom jewelry. We decided to give it a try. I sent in some photo ideas of what I wanted. Jon put a rough design in front of us based on what I sent. They have special software that can render a ring on a screen. It gave us a good idea of what we wanted. We sat with Jon making adjustments until we were happy with what we had. Jon then had a 3d print of the ring made. He brought in samples of different star sapphires for us to look at and with the 3d print, we could see it come together. Once we finalized the details we had the ring made. I was extremely happy with the result. I feel that I have such a unique and special ring. The fact that Jon was able to take our ideas and make such a beautiful piece of jewelry made us so happy. The staff was all so sweet and helpful. I cant say enough good things about this store. We plan on purchasing another ring for my boyfriend. I also want to get some other pieces for myself. They have such a wonderful selection. Cant wait to go back!

Emily Diello Maggie was absolutely wonderful! She was very attentive and knows the store very well! Very personable and would highly recommend buying jewelry from here! I purchased a necklace over a year ago and still looks brand new! They definitely do not cheap out on quality!

Jeffrey Correa I absolutely love this store and its amazing owner Sandra. Ive bought jewelry here and had things repaired. The selection is incredible for such an intimate space. You can really find so much, either for yourself or a gift for someone special. Sandra is a exceptionally talented jewelry designer. And honestly the customer service is 10/10. They just really care and are all about bringing people joy and helping you find something that is really going to make you happy. Were so lucky to have them right around the corner.

Alika Rohan Natalie and CarolAnn are THE very best. Theyre so friendly, warm and welcoming. Plus the selection of permanent chains AND charms they have is the best Ive seen. Ive got two pieces and I absolutely adore them!

Eileen M Great selection. Great prices. Store is neatly organized. Staff are helpful and courteous.

Tad Osiniak Great service, very honest!!!, same day work completed and all run by a FAMILY!!! Thank you again

Sandra Turner Paul Michael is incredible! He fixed all our watches beautifully. I took in an antique watch that I thought would not work again and he got it ticking. His jewelry is lovely! He is very congenial and the price is right. I recommend him highly. Thank you Michael. You are a gem, truly.

Hannah Grant I had such a great time shopping here. Staff are so friendly and are willing to spend as much time as needed to help you find what you truly want. The vibe was not pushy at all, and they’re honest about the differences in pieces. They priced things about on par/average for what you would expect. Got a few great pieces, will definitely be back!

Yuliana Suarez A Truly Unforgettable Costumer Service Experience About two years ago, I bought a beautiful ring from Phases Store in Lake George. Not long after, a small piece of the ring came loose. I reached out to the store through Instagram, and they immediately responded with kindness and a promise to help. Since I only visit Lake George once a year and the store relocates to Florida during the winter, I held onto the ring until I could return. This weekend, I finally made the trip back—and what happened next completely blew me away. When I spoke to the owner, he told me that after my message two years ago, he had already contacted the designer and ordered a replacement ring for me. He had kept that ring in his car ever since, waiting for me to come back. Two whole years! The moment I returned, he handed me the new ring—no hassle, no reminder needed. I was honestly stunned. I have never experienced customer service like this before. It was not only thoughtful, but deeply genuine and personal. Phases Store doesn’t just offer beautiful, high-quality designs—they also offer something truly rare: unmatched care and integrity. I am beyond happy with my new ring, and even more touched by the way they stood by their promise after all this time. If you’re ever in Lake George, make it a point to visit. You’ll find stunning pieces and people who truly stand behind what they sell.