Reno Frazzitta, CFP - Sterling Heights (MI)

Paolo Ranoso This was my first time buying a home/getting a mortgage. While I thought it would be a daunting process, Gigi Olegario helped me out through each phase and made everything very easy and understandable for me. She was always available and quick to respond. She also helped me lock in a great interest rate! I know this because I double-checked with other companies to be sure, and this was the real deal. She has a warm and caring personality and made the whole mortgage process an enjoyable experience.

Jennifer D This was the easiest loan to work through. Mike helped me immensely and with a great attitude. They were willing to work with my situation and were very helpful and patient during this process that was completed the SAME DAY I walked in! Amazing. I would recommend this loan officer to anyone struggling right now. They worked with my budget and even gave me insurance coverage options that barely changed my total monthly payment. Great company and I hope they get the recognition they deserve for the work that they do so efficiently. Thank you OneMain and Mike!

Marc Therrien Ron VanSurksum at AAM has been helping us for over five years. He is very knowledgeable in his profession. He has been helpful in providing solutions for some of the unpleasant surprises that have come up in our lives and has created realistic strategies for us to retire comfortably. He has recommended to us a good attorney and a CPA whom we work with to cover all bases for financial decisions. Ron is easy to work with and is available when you need help. I highly recommend Ron.

Alex Senko You’ll never get a hold of a customer service rep, it’s all automated. There’s not even an option for you to request to speak to a real person. They don’t send out any of those payment booklets that every other financial institution does. God forbid you need to skip a payment, you’ll never reach anyone to get the approval on that. Accidentally paid twice for one month and need the money back? Sorry, you’re just gonna have to deal with it bc you can’t reach anyone. Worst loan company ever, I wanted to rate 0 stars, but obvi that’s not possible. Based off the other reviews, they don’t care to remedy any of these issues either.

Mary Fields My husband and I absolutely love banking here. Customer Service gets a 10. Very polite and always helpful. Thank you BFC for your awesome service.

Renayde Dooley Excellent customer service and support. A top-notch bank with excellent employees.

Michael Colburn Professional..experienced and great to work with