OneMain Financial - Lansing (MI)

1 /5 sour mash: They called me to offer 1500 extra to my already existing non secured loan, so I say sure, then they do a hard inquiry on my credit only to tell me, they wanna use my vehicle for collateral. They are bottom feeders and will never do business with them again!!!

3 /5 Dylan Anderson: Long time customer of one main - heres my take. My initial experience was great, and super straight forward. Applied, got the funds, consolidated debt. Can’t remember the representatives name but he was awesome. Almost 10 years in this loan - and all I can say is they don’t emphasize the interest enough. I was 18 when I took a $10,000 loan and didn’t realize that 26% interest would have me still making those payments today. Granted I did refinance once or twice now, but when I pay $325 and $179 of it goes to interest, you’re kinda stuck in that for a while unless you can make multiple payments ahead. Even then, you’ll still see $25-$75 of interest on your payments. Over all, if you really need it, OneMain is a great financing company, but they WILL make their money back 10 fold.

1 /5 Benson Family: They sell bad debt to Jefferson Capital. I declined the loan insurance which added an extra 25% of the original loan to my debt, then lost my job and nearly my life. This place was awful to work with. My debt is paid in full and Ill never give them business again.

5 /5 Jennifer D: This was the easiest loan to work through. Mike helped me immensely and with a great attitude. They were willing to work with my situation and were very helpful and patient during this process that was completed the SAME DAY I walked in! Amazing. I would recommend this loan officer to anyone struggling right now. They worked with my budget and even gave me insurance coverage options that barely changed my total monthly payment. Great company and I hope they get the recognition they deserve for the work that they do so efficiently. Thank you OneMain and Mike!

1 /5 Jolene Harris: Everything was fine until I went to refinance the loan with a different financial institution. They were very unhelpful with getting the title to me/other bank. They refused to email it. Can only fax it, but their fax machine doesnt usually work. Heather said she would mail it to me, but I never received it. So I had to go to Secretary of State and pay to get a new title. It seems theyre trying to make it difficult/prevent me from taking the loan to a bank with a much better interest rate. Heather did NOT provide the customer service that I expected. I would not do business with or recommend this bank to a friend.