Jonathan Lund - Grand Rapids (MI)

Rachel West Great service and programs for young savers! I wish I would have joined this credit union a long time ago. The incentives they provide will never be offered at any bank. I am here to stay!

Bob F Sequoia (Guns & Hoses) has help me and my wife through a difficult medical time advising us without fees. We feel our team truly added in good faith during this time. We now looked to Sequoia for life time planning including tax advise and we could not be happier. You (Guns &Hoses) members this is where you should be. You should give them a call talk with Matt T. Matt will treat you professionally with respect and is very honest. RcF

Jim Walke Zach Toilolo and DFCU made the convoluted process of re-financing quick and easy. Zach was attentive to any change or bump in the process and managed to keep us in the loop while simultaneously smoothing things out for us. He had his eyes on the goal the entire time and treated us with professionalism, warmth and respect. [We even laughed a few times, and not hysterically.] This was a first rodeo for me, so having a loan officer who explained what was happening and then assisted with the execution of each step was a pleasant surprise. I doubt that a big bank would have been able to provide this level of personalized customer service. If you are in the market for a mortgage, I cannot recommend Zach (and DFCU) strongly enough.

Rich Nobody Paul My father left me the interest in a half million dollars unfortunately, he left it with Pollock who cant manage a 1.5% return. Now I am homeless. Really? Half a million dollars, he can generate a max of 6k/year. Great job jim!

Matthew Watson The staff was very friendly. The application process was quick and easy. I got the funds I needed within 24 hours. Great experience! Sherri was Awesome!

Dwayne Johnson My last visit to this branch was sad to say the least( March 2024 ) Every time I visit this bank to make a withdrawal from one of my accounts, I found myself waiting for an exssisive amount of time. Even when there is only one or two people in front of me. This is what happened during my last visit. One teller was servicing the drive-thru customers,while the other teller was slowly helping the walk in people like myself. I was told by the manager that the third teller was at the window working on an assignment instructed by her and was not waiting on the walk in customers.I was very boisterous about the lack of quicker service. I have not returned to this branch and have no intentions of going back. The incident was actually the status quo here. I have two accounts here,a CD and a mutual fund at this branch. Not customer friendly !!