Chabert Insurance of Baton Rouge - Baton Rouge (LA)

Randy Beason Had a pretty big claim from hail storm, and State Farm did a great job from the start until the finish. No issues at all. Super fast on payment. Thank you, State Farm and Sarah Kurt and her crew.

504 NOLA With every interaction weather in person or over the phone I have had great and wonderful experience with Go Auto representatives and employees. The employees are very hospitable they take their time with the customers and they do they best to keep their customers happy and try they hardest to make sure their customers have affordable insurance. I wouldnt change insurance company for anything their representatives are very polite keep up the great job Go Auto I would recommend Go Auto without any hesitation..

Randall Champagne Russ was truly outstanding. He worked overtime to get us the best coverage and price possible. He was also very patient and answered the many questions we had. My wife and I would recommend him to anyone.

Susan Ayo Professional and efficient staff. Knowledgeable and thorough on all of their insurance products. Highly recommend

Elisa Pugh It took a while to get the claims forms but I think it was more so miscommunication. Everyone I’ve spoken to has been super nice and respectful.

Emily Friis Fred is just awesome! You want find a person were ready to fight for you and keep you updated at every turn.

Patrick Ezell Extremely pleased with the entire claims process. Adjuster Tish was extremely informative and kept me up to date every step of the way. I was treated much better than a “Good Neighbor” I previously had. I was treated like family. Blessed to walk away from this.

Kurtis Turman Update: I previously posted a pretty bad review on Progressive stemming from an issue I had with them IRT replacing my windshield & sunroof. They both had to be replaced because of a small crack that started inside of the window. Long story short they originally refused to purchase the glass for the sunroof because they said they could get it from Safelite for 700 bucks cheaper than Tesla which would have left me eating that part of the bill. They did make this right by paying for the glass and also by returning 500 of my deductible. I was actually satisfied with their resolution but now the things I weren’t satisfied with: They put this on my car report as an accident which is going to ruin the value of my car and mess me up with shopping around for other insurance. It wasn’t an accident, in fact, it was a replacement of a windshield that had replaced about a year prior from guys who: Safelite. Second thing is just the inconvenience. The way they operate I ended up being without a car for a day because they didn’t pay their part I missed out on being able to pick up the vehicle in a timely manner. Then I was talking to a guy that couldn’t make a decision to take care of me even though he knew that what was going through wasn’t right. BLUF: I will be looking for another insurance provider. I’m a firm believer that conducting square business is the most important part of our economy. If you provide a service you should not try and weasel your way out of it and I felt that Progressive in this instance was trying everything they could to not uphold their end of the agreement and this is no different to me than predatory lenders.

Sandra Saavedra Ms. Kadra Taylor has always been friendly, helpful, informative, and all around great to work with for my home insurance and flood insurance. I really appreciate the personal touch she brings to her interactions with us. I highly recommend this agency!