1 /5 La Monica Dunning: The Hartford does not function in an efficient and professional manner. I started my claim in August for my knee surgery that was scheduled in November. Two days following my knee surgery, when I should be recuperating and resting, I had to go out to my mds office to get medical information that was needed to complete my claim. I went for my follow-up visit to get my return to work date and letter. I sent the information in to a claim representative, my claim representative, and I sent it online. It was sent in 3 times. My claim for the last 3 weeks was not approved until the day I went back to work. This caused me not to get a payroll check, which caused a mess with my finances, creating return fees and late fees. I was told that I could not be compensated for the mess The Hartford company created. Lastly, I believe I was not paid the correct amount for my payroll payment. I inquired about it, and no one returned my call to discuss this matter.
This company has been declared a Fortune 500 company. The CEO, Christopher Swift, is allowing this company to operate in a manner. This is so unfortunate.