Jay Janese - State Farm Insurance Agent - South Elgin (IL)

5 /5 Lisa Sherman: If I was able to give 10 stars I would. I had been with Allstate for a very long time and I decided to look into other insurance companies to review my current coverages on my auto and homeowners. I contacted Jay Janese agency at State Farm and I spoke with Gino Braglia. He was so helpful very professional and explained everything to me in great detail so I knew immediately I was going to switch over to them and didn’t look any further. I am so happy I made this change. Thank you Gino for everything!!!

1 /5 Tiffany M: Poor customer service all around . Daniel is especially unresponsive these last few years . When I was rear- ended by at fault driver , I received no help when I called office . Told me to report it myself to the other drivers insurance . I emailed Daniel regarding coverage for a house . The quote was very generic and very high. I replied to ask why it’s so high . He never replied . As usual , ignores the customer. Also, they lied and told me my auto premium would go down when I switched . It has now been almost five years and it just keeps going up with a clean driving record and no at fault accidents whatsoever . I called office yesterday to ask if emails coming in regarding doing a self survey was legit . The guy who answered did not know and says not aware of it . He then says usually if a new home they request this . I told him my house has been insured by them for five years and it’s not new home . I told him I been getting these email requests to do self survey for three weeks now .

5 /5 David Walden: Fast quotes, great customer service and excellent premiums for insurance coverage. I am an extremely happy customer!

5 /5 Heather Wicker: Elisabeth was super helpful and figured everything out for me!! Glad I switched offices!!

5 /5 Ted Bethke: Daniel was easy to work, very responsive to our requests for quotes. Thanks for the service.