Steve Knapp - State Farm Insurance Agent - Belleville (IL)

Tariq Hassan Very receptive staff got a call back after leaving a voicemail within five minutes They went over all the parameters over the phone and had a quote within 10 minutes. Other AAA offices in Springfield did not return phone calls for days

Jetta Peel Jackie does her job very well. She makes Insurance purchasing easy. She made sure we had the correct coverage for our small business, explaining all the details on our policy. It is a pleasure working with her! Highly recommended

Cassidy Downs Some of the greatest customer care I’ve experienced in my time here. I switched to State Farm after a bad experience with an agent with Farmer’s, and have been in great hands ever since! Jen is a life saver and goes above and beyond. My biggest thing was having an agency that will communicate with me and always be thorough. Jen does just that. Very grateful to have Richard’s agency in town!

Lourdes Rendon I highly recommend Maritza Rodriguez and her staff! She was able to resolve an issue I had with my claim within minutes. She made the process so smooth. Over all everyone is always so nice and professional. I will continue doing business with them and recommend you all do too!!

Keith Albers About 6 months ago, my husband and I talked about shopping around for a new insurance company, as our rates kept climbing with no explanation as to why. After looking into Flowers Insurance, we were told that they would explain everything we were paying for to ensure we knew what we were covered for exactly. This was prefaced with, you may pay more but you’ll never question if you’re covered. Lucky for us, we were quoted a rate that was a $1K savings over the year! Plus, we are now completely covered from auto to home to our farm. Thank you Flowers Insurance for giving us the coverage we needed for an even cheaper price!

Nadia Khamo I just want to say that Martha is one of the best workers!! I havent seen her in a while and tonight I went in and the service was super fast as always when shes working and she is super sweet!!! Love her!

rhonda pruitt Gret people to work with.. Quick to get back to you..

bob loy Raised insurance rates on me with no accidents. Failed to comply with Illinois State regulations of proof of insurance resulting in multiple court dates. Did not send updated insurance id cards. You get what you pay for...

Aline Sanchez I had a great experience with this insurance place. The customer service is excellent—especially with Ms. Erika Guerrero She’s a knowledgeable agent with years of experience, and her bilingual skills make communication easy and clear. She takes the time to explain everything so you fully understand your options. If you’re considering this insurance, I highly recommend asking for Erika!