TJ Tingley - State Farm Insurance Agent - Robinson (IL)

John Bittner Bill is a very knowledgeable man in his position and always available to answer questions about insurance and investment’s. If needed, he will research and always gets back to you in a very timely manner. He is one of the best individuals I have worked with.

BearsBound0809 My name is Renee Austin and Ive been a State Farm customer with Brian Faulks office for a number of years. I recently was in "fender bender" and for the first time, I had to go through the process of filing a claim. I was so overwhelmed and full of anxiety with the process, I decided to go directly into the office for assistance. I ended up meeting with one of the agents in the office, Glen OConnell. Glen was absolutely wonderful! He walked my through process and handled literally everything. Through this experience, Ive had to contact him on numerous occasions and each and every time, he made sure I understood what was going to happen, what was taking place at that time and what the resolution would be. I just wanted to take this opportunity to say, Thank you Glen for all of your hard work and going above and beyond with providing me truly EXCELLENT customer service. You absolutely are the ultimate "Jake from State Farm"! Thank you so much, Renee Austin

Vincent OMeara Angie was extremely helpful. She explained everything very clearly, got things together quickly, and saved me lots of time and money. It was a smooth experience and she was so nice. I would highly recommend to anyone!

Heather Stojcevski I am writing regarding one of your employees. I have had my homeowners insurance with your agency for years. Since I have never had any problems, I had no idea how important an agent can be. I would like to commend your employee for the interest she took in my dilemma. I refinanced my home about a year ago and set up escrow accounts to pay my hazard insurance and taxes. The mortgage company mistakenly put my insurance money toward my mortgage and I received a large bill for insurance that needed to be paid immediately. I was on the phone with the company many times and each time it got worse. I brought all of my paperwork to your agency and sat back and watched as your employee worked through the mortgage system and finally resolved the problem. I am sure she had more pressing things to do on the closing hours of a Friday afternoon. She made me feel like it was not big deal that she was there to help me. I am so grateful I had an agent to help me. Thank you.

Chris Herold Jack and Doug and their staff have always taken care of our insurance needs with great care and attention. They treat you like family and make sure your insurance needs are met. Great team and great company.

Pam Harmon I can count on Julie to answer all my questions. State Farm has always covered me and my family. I use them for my home and vehicles. I highly recommend her!

Precious Lopez As a young adult who had never shopped for car insurance or had any insurance history, many other insurance places were quoting me ridiculously high rates for liability on an older car. Jorges quote was not only reasonable, but included more protection than any other insurance agency. He was transparent about pricing and coverage the entire time and communicated very well. Strongly recommend!

Delaney Simms Jessica has been absolutely amazing helping me with my claim after a car accident. I could not recommend this office enough. They are absolutely sweet and extremely helpful here. I have had nothing but great communication with the staff and overall just an excellent experience!