Zach Butler - State Farm Insurance Agent - Pekin (IL)

BearsBound0809 My name is Renee Austin and Ive been a State Farm customer with Brian Faulks office for a number of years. I recently was in "fender bender" and for the first time, I had to go through the process of filing a claim. I was so overwhelmed and full of anxiety with the process, I decided to go directly into the office for assistance. I ended up meeting with one of the agents in the office, Glen OConnell. Glen was absolutely wonderful! He walked my through process and handled literally everything. Through this experience, Ive had to contact him on numerous occasions and each and every time, he made sure I understood what was going to happen, what was taking place at that time and what the resolution would be. I just wanted to take this opportunity to say, Thank you Glen for all of your hard work and going above and beyond with providing me truly EXCELLENT customer service. You absolutely are the ultimate "Jake from State Farm"! Thank you so much, Renee Austin

Ana Switched to State Farm from a different provider. Lizbeth made the whole process super easy and painless. She was very friendly and quick to answer any questions. I would definitely recommend reaching out to this office if searching for insurance.

Ashley Garlick Jessica and team has been amazing to work with the last several years. They go above and beyond when I contact them with any question/issue. When we had property damage from a storm, Nancy came out herself, to take pictures even when an adjuster was scheduled. I appreciate their multiple years of great customer service!

Justin Bowling Matt is very knowledgeable about the insurance products offered by Country Financial and discusses the pros and cons of each depending on the needs of the customer. He is quick to return a phone call or email when I have a question about my policy or claim. He is also willing to find the answer to those questions if he doesnt already know the answer.

Dr. Susan Cain Fantastic service and follow-up! Thank you Grant! We are so glad we are covered with you. For those looking — I do highly recommend Grant, Mark and their team.

DJ Keith Hughes Joel is honest hard working and gets it done. See Joel for all your insurance needs

Brent Bordenkircher Robb has been a fantastic agent for my family. Hes gone above and beyond when I needed information quickly, is very responsive and does everything that you would want a personal local agent to do.

Dawn Garcia Just wanted to give a shout out to Maddi. She is a gem. Any time I call to ask a question or make a payment. She is always on top of it. I am so happy she is my agent could not of ask for better service. Thank u so much for all your help.