Buchtel & Associates, LLC American Family Insurance - OFallon (IL)

5 /5 Terri: Buchtel & Associates are very helpful, professional, and kind. Scott Buchtel responds quickly and explains issues thoroughly. Been with them 2 1/2 years and have no plans to go elsewhere for my renters insurance.

5 /5 Jason Domina: Scott is unlike any insurance broker Ive ever met. Or seen depicted on TV for that matter. The guy is full of life and chose his profession rather than feeling anchored to it . t heres the business part. Very transparent and gives you quite the consultative explanation of any concepts you dont understand Beyond that in through the course of our hour-long meeting he also made me aware of something I did not know that would have cost me thousands and thousands of dollars in another aspect of my business. Either way a great guy knows his stuff and a USAF veteran.

5 /5 Brian Schell: Dealing with Scott Buchtel was a truly positive experience. As I was in the midst of starting a small business, my time was extremely limited and things were quite hectic. Fortunately, I had Scott to rely on for making the appropriate selections that would meet my needs. Not only did he deliver on that front, but he also went above and beyond to provide me with more than I could have asked for. Despite running into a few issues along he way, Scott was always eager to jump in and help resolve them. It was clear that he had my best interest at heart. I would highly recommend his services to anyone in need.

5 /5 Say When: Scott and his staff provide EXCELLENT customer service and continue to think outside the box for ways to assist customers needs that will work best for the customer. Much to often, other companies give you the take-it or leave-it with no support. When that occurs, take your businesses needs elsewhere - to Buchtel & Associates, LLC American Family Insurance. They will earn your business because they want your business.

5 /5 Josh Mitchell: Scott and his team are awesome! Answers emails super quick, gives personalized recommendation and you can tell he actually cares about his clients. Highly recommend using Buchtel & Associates LLC American Family Insurance for all your insurance needs.