What Clients Are Saying Thomas Family Insurance (GG)
5 /5 Mary Florence: Rick has been my agent since 2008, after my husband died. He truly cares about his clients and seeks out the best plans for each. He is very knowledgeable and keeps up with all the new things that come up every year….which has been quite a challenge. I confidently recommend Rick and his family for any of your needs.
5 /5 Mike Fleetwood: Rick did a great job answering all of our question about our options for additional insurance coverage with our Medicare plan.
Rick explained the process and kept us informed of the status our applications. He counseled us on the correct timing to end our previous policy so we didnt risk being uncovered or double billed.
I recommend Rick and his Team when you are considering your options for the best Insurance solutions for you and your family.
5 /5 Jeanne Allen: Rick and his Son Carter are so knowledgeable and helpful. They put me at ease with getting me signed up with my Medicare / United Healthcare. They always go above and beyond to make sure they sign you up with the best plan to fit your needs. His office staff is also exceptional. You can’t go wrong choosing Rick Thomas insurance. 5 stars. Jeanne Allen
5 /5 Laura Pepmeyer: Everyone confused about insurance and Medicare should take advantage of the incredible resource I have found in Thomas Family Insurance. Rick literally alleviates all our concerns by providing a wealth of knowledge - he truly has a passion for it. We have utilized his services for years and even moved 5 hours away but have had no issues with communication with his quick responsiveness. Rick - you truly are 10 but they only have me 5 stars
5 /5 Teresa Lockett: Rick Thomas is the most caring and compassionate agent you can have. He is very knowledgeable and always makes himself available for any questions or concerns you may have. I highly recommend him to take care of all your medicare needs to help you navigate through all the confusions and complications involved in figuring out the complexity of the insurance world. Teresa
Ben Deig Matt and the team at Envision are easy to work with and very helpful when navigating the insurance world. Would highly recommend you reach out to them and ask for a quote!
Kevin R I have 5 commercial buildings, vehicle policies and life policies with IIP. Ive been with IIP for about 10 years and received extraordinary customer service. They always shop for the best prices each renewal period. They quickly respond to any issues that come up. It is a night and day difference from the service I received from other agencies the previous 30 years. My only regret is I didnt come across IIP 40 years ago.
Mark Jones I have been a Country Financial customer for years and it is a great company. My new agent is Neal and after meeting with him today he is great. He looked at ways to save me money, but he also made sure I was going to have the coverage I need. He explained the details of each policy is an easy to understand way and how changing coverage and deductibles affect the cost and coverage. Especially how changing one part can increase my coverage with little affect to the cost of the policy. He is knowledgeable and honest agent.
Greg Love I do think that you have to have a good insurance company but I also think that your agent can make a huge difference. My agent Eric Clendenin has been there for our family for over 20yrs. Farmers has always responded quickly and always has given our claims the attention of a company who cares about their customers.
Donald Munson I have been with Country Insurance in Rushville since I was in high school. Ciara and Sarah are the best that I’ve worked with over the many years in that office. They’re proactive and periodically have me come in to discuss the different policies and coverages that I have. They offer advice and options to help make sure that I am satisfied and fully understand everything. They are extremely efficient, helpful and friendly. I would recommend them to anyone.
Susan My husband and I had been with State Farm for over 35 years. But when they switched agents on us and we wanted to increase our home coverage, they couldnt meet our expectations. We called Tabi and she was able to get us the coverage we needed and saved us $50/ per month! Great customer service! Thank-You for helping us!!!
Heather Stojcevski I am writing regarding one of your employees. I have had my homeowners insurance with your agency for years. Since I have never had any problems, I had no idea how important an agent
can be. I would like to commend your employee for the interest she took in my dilemma.
I refinanced my home about a year ago and set up escrow accounts to pay my hazard insurance and taxes. The mortgage company mistakenly put my insurance money toward my mortgage and I received a large bill for insurance that needed to be paid immediately. I was on the phone with the company many times and each time it got worse. I brought all of my paperwork to your agency and sat back and watched as your employee worked through the mortgage system and finally resolved the problem. I am sure she had more pressing things to do on the closing hours of a Friday afternoon. She made me feel like it was not big deal that she was there to help me. I am so grateful I had an agent to help me. Thank you.