First Fed Insurance Agency, Inc - Ottawa (IL)

Elizabeth Cummins I worked with Liza Schmidt. She was outstanding. She gave me comparison quotes for car insurance and renters insurance. Lisa was knowledgeable, patient, clear and concise . She answered all my questions, with clear explanations. Within minutes of talking with her, I knew I was switching to her company. I only wish Id done it sooner!

Quianna Kennell . “Josh, I really appreciate all the help you’ve given me with my insurance needs. Thanks for being so reliable!”

Heather Stojcevski I am writing regarding one of your employees. I have had my homeowners insurance with your agency for years. Since I have never had any problems, I had no idea how important an agent can be. I would like to commend your employee for the interest she took in my dilemma. I refinanced my home about a year ago and set up escrow accounts to pay my hazard insurance and taxes. The mortgage company mistakenly put my insurance money toward my mortgage and I received a large bill for insurance that needed to be paid immediately. I was on the phone with the company many times and each time it got worse. I brought all of my paperwork to your agency and sat back and watched as your employee worked through the mortgage system and finally resolved the problem. I am sure she had more pressing things to do on the closing hours of a Friday afternoon. She made me feel like it was not big deal that she was there to help me. I am so grateful I had an agent to help me. Thank you.

Trent Jackson American Central was a pleasure to work with. They answered all of my questions thoughtfully and honestly and were able to work with me to get me exactly what I needed. Highly recommended.

Michele Engle Jeff and his staff did a great job helping us switch our home and auto coverage to Country Financial. They had everything ready when we arrived, answered our last minute questions and even cancelled our previous carrier for us. If youre looking for insurance, give them a call for a quote!