First Fed Insurance Agency, Inc - Ottawa (IL)

Andrew Suh My insurance agent Evelyn Claudio was absolutely amazing. She was able to clarify an issue with the DMV instantaneously and she was able to renew my policy without incident. Evelyn’s customer service was on point and I highly recommend her for an incentivized bonus with the firm . Once again thanks for all your help Evelyn and continue doing super job. Illinois Vehicle Auto insurance is lucky to have you handling all client issues 5 stars all around

Doug Devall Rob and Dawn have an excellent insurance agency and provide the best coverage, at a great value, for each of their clients! They truly care about each person who calls or walks through the door!

Darafsh Khamisi I wanna to thank you, State Farm for all kindness to me and my family specially, Been Marshall he’s same one of our family. He is very honest kindness friendly. I’ve been with State Farm a few years now and I’m so happy and I highly highly recommend it to everyone. And make sure when you call ask for Been Marshall

Elizabeth Linares Mr. Martins office and his whole staff were so helpful with my claim. They were constantly checking up with me to make sure that everything was going OK with my claim. I highly recommend Mr. Martins office for your insurance needs. You guys are the best!!! Thank you!!

Benjamin Robillard Matt Williams is the greatest insurance agent in the history of insurance. Everything I own is insured under Matt. Renters, auto, and in time...home! I can’t wait to bundle home and auto for even more savings!

sreenivasarao sudarsi I recently switched to State Farm for both auto and renters insurance, and I couldn’t be happier with my decision. I was previously with AAA, but after comparing quotes and coverage, State Farm offered me a much better premium, especially on the auto side. The entire process was smooth, transparent, and efficient. My State Farm agent took the time to explain all the details, answered every question patiently, and made sure I understood my coverage thoroughly before moving forward. One of the highlights for me was enrolling in the Drive Safe & Save program. It was easy to set up via the mobile app, and I’ve already received a discount, which will be reflected in my next renewal. It’s great to see a company reward safe driving habits. Their mobile app is user-friendly, and it gives me access to my policy, ID cards, payments, and claim options – all at my fingertips. I’m truly happy to join the State Farm family. They’ve made insurance feel personal, affordable, and easy to manage. Highly recommend to anyone considering a switch!

Jacob DuPree Great rate, personal service. I know my agent