Shelter Insurance Springfield, IL Claims Branch - Springfield (IL)

Dana Dunn You have always been thoughtful and helpful anytime I’ve had questions or problems and I appreciate that.

Joel Lehman My prior State Farm agent retired and when he did, I was automatically transferred to a new office. To my surprise, one of his team, Tracey Muller, whom I worked with extensively, was transferred elsewhere. She was the sole reason I stayed with the prior agent to begin with. When I found out she was at the Cravatta Agency, I asked State Farm to switch me over immediately. They did and once again I was working with my favorite insurance office manager of all time. Tracey knows her way around their complex systems and coverage. Shes also one of the most pleasant people Ive ever worked with. I call her for all my personal insurance related needs. Ive also had a couple interactions with Mr. Cravatta and theyve been excellent as well. All in all, if youre looking for competent and customer oriented State Farm team in the Western Suburbs, look no further.

Sarah Siefken I highly recommend working with Megan Hutmacher! We combined our home and auto policies and she made the transition quick and painless. She was able to answer all my questions in a timely manner, and was also a delight to talk to over the phone. She made me feel like a friend and not someone she was just trying to sell to. Megan thank you so much for being such a great and professional agent!

John Lloyd Health Alliance is the way to go.I like being able to walk in the office and talk with someone face to face.They are courteous, responsive and solution oriented. I only wish I had come to them years sooner.. my experience has been with their Medicare health advantage plan. .

elizabeth bishop They are very nice got us in an out quickly and answered all questions we had

Debra Davis I have been going to Fredia Hawthornes for over 15 years! Never have I had a problem with filing a claim or anything else! Love the people there, and they get to know you and your needs! Very friendly and welcoming and knowledgeable! Thank you for being so kind! Debra Davis

Porky Hog lots cheaper than Progressive

Jessica Torres I’ve never had a problem with this company, I’ve been with them for about 10 years now. Danny and Leticia are the ones the typically assist me. Great personality and professional and honestly to the point, I don’t care for side conversations just call, make a payment and get the receipt and done.They work with you in the down payments and monthly payments. Good customer service and friendly and prompt with the receipts and sending the policies. Sure the prices go up every year but not a whole lot. Roadside assistance is the best thru them, I’ve never had a problem with them, they are fast and reliable.

Casey Taylor Been with them for years, good service.

Fidel Lopez Alex Villa is an exceptional insurance agent! He’s knowledgeable, professional, and truly takes the time to understand his clients’ needs. He made the process of finding the right coverage simple and stress-free, and his recommendations were spot on. Alex goes above and beyond to ensure everything is clear and that you’re getting the best value. I highly recommend him!