Gerard Fischer And Associates, LLC American Family Insurance - Quincy (IL)

5 /5 Amy Pry: Lisa is the best. She went out of her way to make sure she helped us as much as she could. Great customer service! Well, always refer people here.

5 /5 Julie Glover: The agent assistant Britney Lair has been terrific to work with over the years. She has always been joyfully ready & willing to answer any of my questions or concerns. Britney is also always looking at ways to offer me the very best insurance options but at a great rate. She has pleasantly offered me options throughout our years of doing business and has continually been kind when I explain why I am not ready to make changes just yet. As the day approaches that I am ready to make changes I know that Britney Lair will be on the other end of the phone asking how may I HELP you with a warm smile & a excited tone to her voice. She also has gone above & beyond many times to help me keep my account in perfect standing so there are never any issues or concerns with my coverage or possible gaps in coverage. I feel as if I truly have someone looking out for my best interest and that someone is Britney.If you are looking for a caring, dependable, and informative person to help you with your insurance needs please look no further than Britney Lair.

5 /5 Rosie Hotop: I have been with American family for over 38 years, I recently switched to Gerard Fishers office. I normally deal with Lisa Bechtold who is amazing and very helpful and answers all of my questions. Shes the main reason I stay with this office. I called today and spoke to Britney Lair for the first time, she was very helpful, professional ,responsive, and patient with all my questions. Britney is now another reason I stay! I appreciate the fact that Im always treated with respect

5 /5 Katie: Erin has been an absolute wonder to work with, helping me keep from pulling my hair out when I was dealing with my recent auto accident. If I needed any assistance with contacting other parts of the AmFam teams or with understanding communications from the company, shes been nothing but extremely helpful.

5 /5 Tina Powers: Erin Niekamp. Was very professional.Erin helped me get updated cards for our vehicles Erin was kind n passionate she took time to go over my policy was very helpful for our needs I recommend Erin for your Insurance,Home & Personal care . It is great to have an agent that cares. Please consider Erin Niekamp & American Family for all your needs have a blessed day. Thank you American Family & Erin Niekamp