Primum Risk Strategies, Inc. - Belvidere (IL)

Johnny McKinney After being t-boned by an elderly man who was insured by State Farm I have been hurting like hell for nearly two months now. I was forced out of the rental after only a week without any payment to replace my vehicle which is inoperable and totalled. The think a custom built truck is worth only $3,000 and apparently being injured is worth the same. Meanwhile they fixed the old mans car and I know because he nearly hit me yet again while I had to use an Uber to go to the doctor. This is by far the worst company for any insurance on the market. They definitely need a phrase change "like a good neighbor, were here to screw your life up". As a disabled veteran I can not just afford to go and buy another vehicle as Ive built this over the last six years. I have nearly $20,000 into it and now because of an idiot who by the way was at fault in an at fault state they act like Im the one who caused it and I should not have reasonable compensation. So because my vehicle was paid for outright and owed nothing to anyone for it I should take what the first Kia cars were sold for? Get real! This is exactly why insurance companies need to be regulated and penalized more strictly. If you have State Farm, I would highly suggest switching. I had them up until three years ago when after a hit and run I was screwed by them. I had paid too much for too little insurance. I even switched and was instantly paying over 60% less and had better coverages. So thanks State Farm for screwing this Disabled Veteran yet again!

Ona Ankrom Gena was so helpful! She was very nice, professional, and took the time to answer all of my questions without rushing me. I really appreciated how clearly she explained the differences between the various coverages—it made everything much easier to understand. She made the whole process smooth and stress-free. Highly recommend!

shane hilliard Only went here to talk about their driver that hit me. Lady at the desk helped me with everything I needed. Good looking too

Andrew Lotko I called my insurance agent because I got a rock chip in my windshield, and I was worried the chipped windshield could crack totally. Deanna said I should take my Jeep into Safelite Auto for glass repair. I said that would be great. She also said she could help with making the appointment itself, And I said wow, that would be awesome. Unbelievably, I was able to take My jeep into Safelite auto glass that same afternoon. When I got to Safelite, the mechanic there was extremely helpful, He explained the condition of my chip, and advised he could have it fixed in 15 minutes. So I waited in their lobby, got a complementary cup of coffee,, And before I was done with my coffee, my Jeep was ready. I looked at the chip, and it disappeared, they did a great job. so from calling my agent to having my problem fixed it didn’t take more than a half a day, and the job was done perfectly. A person could not be happier with this great service. Thank you, American Family and thank you Safelite

Megan Ingram They have been great! Always courteous and helpful! If my rates change they always find me better ones! It is extremely helpful that they do all the hard work for me looking at different companies finding better rates etc. I’m very satisfied with this agency.

Kevin Klein Very helpful. Great guy.

Tamera Herrmann My husband and I have been with Flynn Insurance for 20 years. During every "unplanned adventure," they have gone above and beyond expectation. They are not only professional but also kind and compassionate people. Not many people can say they love their insurance company, but I can!

Kelsie Helpful!

Alicia Harris We have all of our policies with Joe and he always goes above and beyond. A great agent!