Northern Insurance Services Ottawa, LTD - Ottawa (IL)

Barbara Medieros If I could give less than 1 star I would. My husband had insurance with this company for 20 years and paid faithfully without missing a payment. All of a sudden they started withdrawing $613.87 per month out of the account instead of $61.51 per month. When we realized it after several months we contacted Re-Assure America only to be told they insurance term had expired & that was our new premium. They never contacted us or informed us of any change in the premium or the expiration date of the policy. We never gave authorization for any amount other than the $61.51 to be deducted from our account. They are now refusing to refund the money taken out of our account illegally. I will be contacting the State Regulatory Board and an attorney for compensation.

Tina Hanks Jason is great. He is quick and knowledgeable. He addresses any issues we have ever had and we appreciate his level of professionalism.

Joyci Maciel Easy to use website, no hassle to get cover I wanted, well priced car insurance, can certainly recommend.

Tamara Felden I have carried multiple types of insurance coverage from Chris Elsbergs State Farm Office for decades and have never been willing to even explore other options. I get excellent service and I love doing business with a local provider. Very happy with what I have!

Md Azizul Islam Private Insurance Service’s policy was exactly what I needed during my work trip. It was comprehensive and gave me peace of mind, allowing me to focus on my meetings without worrying about what-ifs.

Mary Ann Carroll Mark Shanahan has been my insurance agent for years. He & his assistant, Lydia, are wonderful. I highly recommend.

Elizabbeth Kotras Customer service is outstanding! Super friendly and eager to help! They are ready to answer any questions you may have regarding changing insurance companies or when filing a claim. Glad, I have someone I can trust and depend on when it comes to insurance companies. Recommend, them to everyone out there.

Debra Buchino Very friendly staff and helpful made it easy for me when I moved to the area

Jacob Kledzik John and his team at the Effingham location made it extremely easy and efficient to get business insurance for my small business! John really takes the time to sit down and get to know your business and all its needs and advises and discuss’s policies accordingly! The communication and support throughout the process was exceptional and I would urge anyone to contact John Griffith at Diamond Bros Insurance Effingham for all your business insurance needs!