James Cook - State Farm Insurance Agent - Carmi (IL)

Jennifer Wallace I have been a customer of Shore Murphy since I got my drivers license 20 years ago! They have been wonderful at dealing with policy claims and when challenged by me to find a lower car insurance rate. I would recommend them to anyone looking for insurance coverage in the area.

Ricky Bobby Great customer service decent prices ..

Annette Roach Gabe Ritchart changed our insurance from Arkansas to Illinois seamlessly. He also insured our new home for replacement value, and explained that the insurance on the house in Arkansas had only been insured for market value. We did not know that and are grateful he was looking out for our well being.

Tina Curtis Chad Milner was a pleasure to speak with. I would recommend Mr. MILNER to anyone.

C Loion My co worker referred us to Roberts Insurance to have my current insurance policies reviewed since they went through the roof. She said theyd make sure we werent over insured or uninsured insured. At first we were really hesitant to change agents because we had been with our other agent for over 20 years. I ended up calling and setting up an appointment. We ended up meeting with Heather, went over my concerns with her as well as my complaining about everything under the sun. She was very patient with me and listened, she made me feel at ease, not stupid and as if she truly understood my concerns and wanted to help. We went over everything, she addressed my concerns and she asked a lot of of questions, but it ended up being for our benefit for coverage and discounts. She was able to cut our premium and increased our coverages. After we got our policy we went back in and she went over it and explained to us the layout of our policy something our other agents didnt do. The 2 girls at the front are amazing too. I had to change my bank information and they made it a breeze for me and took care of it for me. So far overall its been a good experience.

Lauren Schmidt Always welcoming! My family has used State Farm-Jim Lacey for as long as I can remember. Jim and his staff were a huge help to me after my accident. I could not have asked for a better experience.

James Hand Great service

Mary Brown Just want to give a shout out to Lucille. She is the best agent I have had so far. Always on top of things. Answers your questions. A pleasure to work with. If you need insurance, reach out to her. You won’t be disappointed

Drew Biondo I ran my personal insurance through online companies for many years until I opened a business and decided that I needed a local company with an actual person to contact. I couldn’t be happier that I found Schmale Agency. I have not only given them my company’s business; I have since switched all of my personal policies to them as well. Their ability to shop multiple carriers has saved me money and I really love the ability to contact my agent directly when I need a document or have a question about my policy. They are friendly, accommodating, and truly have their clients best interests in mind. I recommend Schmale to anyone who wants the best possible experience with an insurance agency.