Kirlin Insurance - Quincy (IL)

Shirish Khapre I am delighted to share my recent experience with our insurance agent - Mike Wieland. Michelle on Mikes team provided exceptional service in explaining the intricacies of a homeowner policy. From the outset, the Michelle displayed a deep knowledge of the subject, breaking down complex information into easily understandable segments for fist time buyers like us. Their patience and clarity in addressing my numerous questions were remarkable. The detailed explanations covered all aspects of the policy, including coverage limits, deductibles, and additional endorsements. This thorough approach ensured that I was well-informed about the choices available to me. Michelle also highlighted the benefits and potential drawbacks of each option, which was incredibly helpful in weighing my decision. What truly stood out was Michelles ability to make the information relevant and relatable to my specific needs. Her insights and professional advice were instrumental in my decision-making process, ultimately leading me to select a policy that offers comprehensive protection for my home. For me it made the entire process seamless and stress-free. I highly recommend their services to anyone seeking detailed and knowledgeable guidance on insurance matters.

Joel Lehman My prior State Farm agent retired and when he did, I was automatically transferred to a new office. To my surprise, one of his team, Tracey Muller, whom I worked with extensively, was transferred elsewhere. She was the sole reason I stayed with the prior agent to begin with. When I found out she was at the Cravatta Agency, I asked State Farm to switch me over immediately. They did and once again I was working with my favorite insurance office manager of all time. Tracey knows her way around their complex systems and coverage. Shes also one of the most pleasant people Ive ever worked with. I call her for all my personal insurance related needs. Ive also had a couple interactions with Mr. Cravatta and theyve been excellent as well. All in all, if youre looking for competent and customer oriented State Farm team in the Western Suburbs, look no further.

Brandon Griffin-Rahn is a top notch insurance agency. They provide excellent customer service and were there for me when I needed them during a claim. Colleen and Heidi are absolutely wonderful to deal with and I would recommend this agency to anyone needing insurance!

Alberto Delacruz I honestly really love the customer service from this office. They’re amazing in my opinion, Michelle helped me out and made me feel real comfortable during her service. Thank you Michelle, your service was amazing.

Dawn I have been using Amigo Ins. for a couple of years now. Victor has always been welcoming, professional, and very helpful. I highly recommend him to anyone who is looking for fair pricing and to be treated like family.

Marcy Morris I am so grateful to have found Julie, and I love being able to work with her! I know she is looking out for the best deals and has my best interest in mind. She found a great deal for me on my car insurance, and she even helped me when I moved out of state! I know I can always count on her! Would definitely recommend to everyone!

Sunshine Pouncey Prices have always been good with me and the services are professional. I have been with Active Insurance since they were station next to Mikes Furniture on Ashland and across from what use to be K-marts, sure that is a long time. Smiles.

Miguel David They’re proactive, helpful and communicative. Timely updates were always given without me needing to ask. I felt taken care of.

Michael Fischer I love this insurance agency. John, Andrea, and Kylie are all very helpful and knowledgeable. Communicating with them is easy and timely.

Barbara Medieros If I could give less than 1 star I would. My husband had insurance with this company for 20 years and paid faithfully without missing a payment. All of a sudden they started withdrawing $613.87 per month out of the account instead of $61.51 per month. When we realized it after several months we contacted Re-Assure America only to be told they insurance term had expired & that was our new premium. They never contacted us or informed us of any change in the premium or the expiration date of the policy. We never gave authorization for any amount other than the $61.51 to be deducted from our account. They are now refusing to refund the money taken out of our account illegally. I will be contacting the State Regulatory Board and an attorney for compensation.