Brian Pinkstaff - State Farm Insurance Agent - Rockford (IL)

Kelly Crider I just have to say how grateful I am for the team at Country Financial, especially Whitney Rexing who answered every question I had without hesitation. Upon filing my first claim, Whitney was so resourceful in assembling the best team to meet the needs of our family. We had multiple trees hit our home in the past 24 hours due to storms, which made it a very stressful situation. I felt at ease knowing that they were viewing my house not just as a house, but a home that I am raising my babies in. I will be forever grateful for the experience that I had with their team. 10/10 recommend!

Joyci Maciel Easy to use website, no hassle to get cover I wanted, well priced car insurance, can certainly recommend.

Cyndi Roberts Lisa takes time to understand my needs and provides options to fulfill them. Shes very accessible and always happy to answer questions and make recommendations.

Bill McMilleon, Sr. Chad Fox has been my agent for several years now and I am extremely satisfied with his handling of my insurance needs. He is responsive to inquiries and diligent in assisting with personal issues that may arise. I would strongly recommend him for any insurance and financial needs.

Marisa Hoff I have worked with Justin since 2007 and he is simply the best. He has the best advice, best products to offer and is there when I need help with my car insurance or homeowners. I highly recommend Thomas and Ellars Insurance Agency for your Insurance coverage needs.

Ryan Frascone After having a terrible interaction with a competitor insurance agency Zachs team, specifically, Karen Pilgrim, found me affordable top tier coverage for my home and car. As much as no one likes talking to real life people, talking to a local agent found me the best deal and the best experience. Ive had purchasing insurance in the 5 years Ive owned my home. I cant give enough praise for the staff here. I look forward to a long relationship!

Bre O Was shocked to find out that my monthly cost increased by $100 a month when I removed a car from my policy with my current company. I called Brian in an attempt to find better rates. Within 2 hours he had found a policy that not only offered better coverage but, at the same rate before the increase! He explained everything purchased in the policy in full detail and was very thorough. Fast, friendly, and competitive pricing is what youll find with this agency. Update: Had an issue with my car tire on a Sunday and was needing information on a rental. Left a voice-mail to return my call, totally not expecting one until Monday, and was called back within 10 minutes. By half the day in, he was able to provide me with policy details and options for my situation. But it doesnt stop there folks.... he called me back unexpectedly the next day to ENSURE I was all taken care of and there was nothing else he could offer to help with. TOP NOTCH customer service.

Sacrecia Howell Your rates and customer service are outstanding totally blows all the competitors out of the water. I have gotten 3 different individuals insurance through your company in the last month so I thought you might want to show me some gratitude. Thank you . Sacrecia Howell Sacrecia Howell 3810 Grange Hall Rd. Marion,Illinois 62959