Floyd Insurance Agency, LLC - Bluffs (IL)

5 /5 Bre O: Was shocked to find out that my monthly cost increased by $100 a month when I removed a car from my policy with my current company. I called Brian in an attempt to find better rates. Within 2 hours he had found a policy that not only offered better coverage but, at the same rate before the increase! He explained everything purchased in the policy in full detail and was very thorough. Fast, friendly, and competitive pricing is what youll find with this agency. Update: Had an issue with my car tire on a Sunday and was needing information on a rental. Left a voice-mail to return my call, totally not expecting one until Monday, and was called back within 10 minutes. By half the day in, he was able to provide me with policy details and options for my situation. But it doesnt stop there folks.... he called me back unexpectedly the next day to ENSURE I was all taken care of and there was nothing else he could offer to help with. TOP NOTCH customer service.

5 /5 Cynthia Staake: I went to Brian to see if I could get a better rate on our car/home insurance. He walked me through the policies line by line and answered all of my questions. He ended up saving us a significant amount of money. I know that if I have an accident/claim/question, I can just give Brian a call and he will take care of things for me in a timely manner. He is top notch!

5 /5 Alec Hageman: Brian was fantastic to work with. As a first time home buyer with limited knowledge on home and auto insurance, Brian took the time out of his day (actually night) to call me and explain everything in detail so that we could make an informed decision. He truly went above and beyond during the process. I would highly recommend using Brian!!

5 /5 Amy Billbe: Brian was very helpful and explained everything as well as answering the millions of questions I had. I found great coverage through him and Im very glad I switched all of my policies. Brian was very easy to reach and helped me save a lot of money without losing very important aspects of insurance policies.

5 /5 Jerusha Bigham: If I could I would rate 10 stars!! Brian goes above and beyond for his customers! With my work schedule it is hard to get anything done and he is more than willing to work with you. Will even let you call after hours if need be. Just an overall GREAT experience!! Would recommend Floyd insurance to anyone!!