Illinois Vehicle Auto Insurance - Chicago (IL)

Mike Absher You truly never know what you have in an insurance policy or an agent for that matter, until you have a claim. I found out. Due to a natural disaster beyond my wildest imagination, I experienced a huge loss. Midwest Family Mutual was fair, prompt, and efficient. Moreover, however, Tim Weis was far more than an agent. He came to my property multiple times and spent time with me in an extraordinarily traumatic time. I will forever be grateful for what went FAR beyond great service, but simply empathetic care. I almost NEVER write reviews on any product, for any reason, good or bad. I am making an exception in this case, because it is SO deserved, and appreciated. Thank you Tim , Weis Insurance Agency, and Midwest Family Mutual.

Lisa Sherman If I was able to give 10 stars I would. I had been with Allstate for a very long time and I decided to look into other insurance companies to review my current coverages on my auto and homeowners. I contacted Jay Janese agency at State Farm and I spoke with Gino Braglia. He was so helpful very professional and explained everything to me in great detail so I knew immediately I was going to switch over to them and didn’t look any further. I am so happy I made this change. Thank you Gino for everything!!!

Trafico Camfri Every interaction with this agency has been top notch. From the initial consultation to handling claims, they’ve always been professional, courteous and efficient. I wouldn’t trust anyone else with my insurance needs.

Candy Meschke Excellent customer service!!

C Loion My co worker referred us to Roberts Insurance to have my current insurance policies reviewed since they went through the roof. She said theyd make sure we werent over insured or uninsured insured. At first we were really hesitant to change agents because we had been with our other agent for over 20 years. I ended up calling and setting up an appointment. We ended up meeting with Heather, went over my concerns with her as well as my complaining about everything under the sun. She was very patient with me and listened, she made me feel at ease, not stupid and as if she truly understood my concerns and wanted to help. We went over everything, she addressed my concerns and she asked a lot of of questions, but it ended up being for our benefit for coverage and discounts. She was able to cut our premium and increased our coverages. After we got our policy we went back in and she went over it and explained to us the layout of our policy something our other agents didnt do. The 2 girls at the front are amazing too. I had to change my bank information and they made it a breeze for me and took care of it for me. So far overall its been a good experience.

Marian Shurts Very knowledgeable and helpful staff. Highly recommend this business.

Rufus Blue I am very pleased with Oliver & Associates. They found me an amazing rate and coverage on home and auto, always follow through, very professional, and most importantly they know insurance very well and have helped me understand a lot. Jeff is top tier.