Magdaleno & Associates LLC American Family Insurance - Joliet (IL)

Jerika Jones They are always so friendly and ready to help me with whatever I need, no matter how big or small!

Less Garcia Quick, professional and kind. Amanda kept me informed with constant updates and I really appreciated how easy she made things. A smooth and reassuring process.

Nick Vasquez Today I called my insurance broker Stanton Insurance because I needed a windshield replacement for my daughters car. I had already called 3 companies to get quotes but I just had a question on my deductible. Susan answered and was extremely helpful so much so that I realized my earlier calling the repair companies was in vain! She immediately found me a service, locally, that would come to my location at my convenience the NEXT day! Susan checked for the best price and made sure I was completely happy with the details! Thinking back to my wasted time on the internet, answering questions and the time I wasted calling other companies with their aggravating automated systems really made me appreciate my 15 minute call with Susan! She is an exceptional asset to their team! But this experience did bring up a shortcoming with my past dealings with Stanton Insurance here in Monmouth and need to report that shortcoming. To be honest, the shortcoming is on me for not shouting out Stantons incredible service! Ive had them as my insurance brokers for years, decades even, and they ALWAYS go the extra mile to meet my families needs! We love Jennas contagious smile and her unyielding professionalism to get the best for her customers! Jeff is great too, just not as good looking as her!lol (Im sure my wife would disagree!) But all kidding aside- I remember when Jeff called us and told us hed found a better house insurance carrier and a better plan for our 4 vehicles for hundreds of dollars cheaper! It made me realize then that these people are ALWAYS looking out for us! I dont say this often, truly never, but the Stanton Insurance is like family to us! For years I soley dealt with their father, God bless his soul, and when he passed, his very capable children stepped up and continues his legacy for exceptional service. Disclaimer: I am neither employed nor have any family ties to Stanton Insurance or any of their employees- nor are they paying me a Jillion dollars to write this review! Susans great service just reminded me of my oversight of not showing my appreciation for a wonderful local family owned business!

Lisa Johnson We switched to Bailey Insurance for our home and auto needs, based on a recommendation from our son. Leona has been wonderful!!! We’ve had nothing but great experiences since the 1st phone call. They respond quickly, everyone has been super nice and they’re saving us a large amount of money with equal or better coverage than we had!! We would definitely recommend them!!!

Janet Desiree Rodgers Webber We were extremely impressed by Brandon from the moment he became our Country Financial representative. He has proven to be very responsive, helpful, kind, and thoughtful on the best days, and the first person you want to talk to on the worst ones. From small questions to helping with an accident hundreds of miles from home, Brandon has been there for us. Not many people are as passionate as Brandon is about their jobs anymore, and he most certainly sets himself apart in this department. He is the exception to the rule, and we are grateful beyond measure to have the wonderful working relationship we have developed with him.

Seeme Nowyou (Richard) Best insurance with low payment keep saving like $100 a year. Yearly payment is the best offer than any other insurance offers been here 3 years

Connor Button I had an amazing experience with Will at Jared Jackson’s Farmers Insurance Agency! From the moment we started working together, Will made sure I was completely comfortable and informed throughout the entire process. He’s incredibly knowledgeable and went the extra mile to find the perfect coverage for my needs, all while making sure I stayed within my budget. Will’s customer service is second to none—he answered all my questions with patience and clarity, making what could’ve been a stressful experience feel effortless. If you need an agent who truly cares about getting you the best protection, I can’t recommend Will enough. A fantastic job all around!

KIMBERSON CORNISH Heres an excellent, professional, and appreciative review for Stacey: --- I had the absolute pleasure of working with Stacey for my insurance needs, and I cant recommend her highly enough. Stacey is incredibly knowledgeable, patient, and professional. She took the time to carefully explain all my options, answer every question clearly, and made the entire process seamless and stress-free. Her attention to detail and genuine commitment to finding the best coverage tailored specifically for my situation was truly impressive. Its evident she genuinely cares about her clients and goes above and beyond to provide outstanding service. If you need an insurance agent who is reliable, trustworthy, and exceptionally skilled, Stacey is the best choice! Thank you, Stacey, for your dedication and outstanding customer care—I greatly appreciate everything youve done! ---

Kelly Chesney Angie is so wonderful, great personality and has great knowledge on insurance!