Christian Vaughn - COUNTRY Financial Agent - Glen Carbon (IL)

Barbara Medieros If I could give less than 1 star I would. My husband had insurance with this company for 20 years and paid faithfully without missing a payment. All of a sudden they started withdrawing $613.87 per month out of the account instead of $61.51 per month. When we realized it after several months we contacted Re-Assure America only to be told they insurance term had expired & that was our new premium. They never contacted us or informed us of any change in the premium or the expiration date of the policy. We never gave authorization for any amount other than the $61.51 to be deducted from our account. They are now refusing to refund the money taken out of our account illegally. I will be contacting the State Regulatory Board and an attorney for compensation.

Jose luis Garduño I’ve been happy with my experience with this health insurance provider. They offer excellent coverage at a great price and their customer support is always responsive. Every time I’ve had a question or claim, they’ve been quick to assist.

Greg Dodd One of the better insurance companies that I have had. Service is always been very polite and professional. I have commercial property residential property and automobiles they have it all for a better price

Kimberly Taylor Marie was very helpful and acknowledge about purchasing auto insurance. And I would definitely recommend her to my friends.

Jeff Dorsey My meeting with Vic Welper was informative and easy. Vic made me feel welcomed and I was not pressured into a decision. He reviewed my policy from another company and showed me how Farmers Insurance compared to their policy and easily displayed the differences between the two. In the end, it became obvious I needed to join Farmers after his review with me.

Ralph Dee Jo Excited to leave a review for State Farm with Stacy Jackson in Waterloo. I have been insured at this facility well over 10 years. Stacy and Lisa are truly incredible to work with. I had to have a windshield replaced recently, had to have vehicle towed to dealership for mechanical problems and also hit a deer with extensive vehicle damage 17 months ago. No matter why I reach out to Stacy and Lisa, they are on top of it immediately and I know my issues are resolved before I even finish the phone conversation. Car insurance needs are a game changer when you need the coverage. I have true peace of mind knowing they put me first as an insured client for all my vehicle and home needs. Thank you so very much Stacy and Lisa.

Jennifer Angel Joe is great to work with. He is thorough and explains everything to make sure you fully understand your options. If you are looking for insurance, I definitely recommend talking to him. Dawn in his office is super helpful as well. They will make sure you have the right policy for your needs.

Janie Davis Quick and reasonable..