Todd Behrends - COUNTRY Financial Crop Specialist - Virginia (IL)

Ann Cameron I feel so fortunate to have found CLP Insurance Solutions. In initiating my policies I received personalized service from knowledgable professionals, and I am fully confident that I now have the kind of care and support I want in an insurance agent. If that’s not enough, Cheri and Angel are a dynamic duo, super nice and easy to be with. I feel as if I found two new friends, too,

Melissa G Jordan Hicks was very helpful! She explained my policy in terms that I could understand. She recommended things that I should add to my policy and things that I didnt really need anymore. I felt very comfortable and like I was having a conversation with a friend.

Christi Robinson I am very pleased with my switch to Shelter Insurance. Drew Is a very helpful agent and he actively looks for the best rates and coverage. Drew is always looking out for the customer and is very knowledgeable of insurance products. Drew is definitely a person who cares for his customers.

Kristin Klocko Donna Tonovitz has carried all of my personal and business insurance for many, many years and I have always been extremely pleased with her service and pricing. Her customer care level exceeds anything I have seen in any industry and she does this consistently. I am grateful for Donna and the team she has built.

Walter Maldonado Can I just say wow! Im just so amazed on how professional and great customer service they provide. Santiago is one of the best of the best and he gives you such a peace of mind that you know you are taken care of. I switched from a well known insurance company to this company and I dont regret it. We have our home and car insurance through here since its so affordable with great coverage. I have recommend friends and family to Santiago since he is good at taking care of his customers. The office its clean, warming and inviting. My wife and I truly appreciate your professionalism and customer service.

earmest Johnson Very nice and very helpful made you feel at home

Lorraine Planek Great service. I was with Allstate for many years and their prices increased dramatically and their service, while initially good, become abysmal. With Nystrom the prices are reasonable and I always get a quick, helpful response with any questions I have or changes I need implemented.

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

William Kuipers This insurance company has been unbelievably fantastic with helping me to get my claim processed from my father’s passing. Everyone involved has been more than wonderful. I would like to give a huge shout out to Tonya Anderson for all of her phone conversations with me since my dad’s passing this past November. She has gone above and beyond to help me get this claim processed from start to finish! She is an amazing employee and deserves to be recognized. Thank you to all who helped me with this claim! God Bless You All! Bill Kuipers