Permanent Jewelry - Galena (IL)

Kahmalia-Kalee Sada Princess and Nicole are amazing as per usual we shop here often and their customer service is 10/10

Kathy I am so glad I decide to check out Jewelry Service Center. They do beautiful work. I have been trying to find a place to repair a chain that had great sentimental value. It was repaired beautifully. I then had them Rhodium plate our 50 year old wedding bands and my engagement ring. They look like the day we bought them. Then on top of all that I accidentally dropped a 14k gold chain in the store. The lady who took care of me called to tell me she found it! That tells me how honest and kind she is. The atmosphere is comfortable and friendly. I wish I would have asked her name. I highly recommend JEWELRY SERVICE CENTER! They are family owned. Which for me implies pride in their work.

Mariam Had a great experience here! My best friend and I went here for her birthday gift and we loved the jewelry options and charms! The shop is super cute too and service was super friendly and accommodating. (Btw if you want same-day appointments you can call and shell let you know if you can come in since the website doesnt let you do same-day)

Kari Giedd Love the selection Eileens Gems has available. Great customer service, and quality pieces and the price is unbeatable you have to buy more than one.

Nick E Nice folks. Theyve been around as long as I can remember, so you know they run a good business.

mikeal alfaro This store is great nice as can be!! Prices are super fair staff never try’s to pressure you into buying something ….Always nice to me !! Worth the chance to try them out!! I have a watch collection and I come here for battery replacement. They have a watch battery replacement club !!

Brittany P Love Love Love Sue Nelson! She has done absolutely everything for me! I found this place after needing a watch engraved on the back for my boss. No ONE would do this engraving until I found Sue. She did the engraving for like $10, and it looked awesome. I then went back to her to update my wedding rings for a push present. I cant even explain everything she did for me. She absolutely went above and beyond, helping me design it! We combined my wedding and engagement ring together, and it turned out AMAZING! Im so sad Sue is retiring, but I definitely will still use this jewelry store for all my jewelry purchases.

fire vette Great family buisness. Emi is such a artest when it comes to making any type of jewelry. I had a necklace made from a picture given to him. Great prices.

Brittany Boehm I cannot say enough great things about Gale Diamonds Chicago and my experience working with them! Mike designed both my engagement ring and wedding band, and his attention to detail and craftsmanship are truly exceptional. A few years after wearing my ring, I accidentally hit it against my work desk, causing the diamond to pop out. Mike not only reassured me that he could fix it but also went above and beyond by redesigning a more secure bar setting—while still maintaining the minimalist aesthetic I loved. His expertise and dedication to customer satisfaction are unmatched, and I couldn’t be happier with the final result. If you’re looking for a jeweler who genuinely cares about their work and clients, I highly recommend Gale Diamonds Chicago.

Kathryn Winchester Jim was very nice and I had a few items I knew for sure were gold and another 20 or so items I wasn’t sure about and he took the time to look through everything just in case! Thank you Jim. You are very sweet.