Melissa Schwartz-Thomas - State Farm Insurance Agent - Freeport (IL)

Courtney Hacker Been with this agency for 16 years ever since I started driving. We recently moved to another state and was able to get everything changed over and taken care of. He is always trying to find the best rates to fit your needs. Very friendly and caring customer service. I have not had one bad experience in the entire 16 years.

Jon and Jeannie Huffman Lisa called us to arrange a meeting because our house insurance premium was due in a month. We were already aware that the new premium was increasing. We sat down with Amanda who was very friendly, patient, and knowledgeable. After a quick game of 20 questions and many clicks on her keyboard, she told us our new revised premium. It was lower! Who expects any insurance premium to be less than the previous one? Way to go Amanda and State Farm!

Rylee Brown Cole did an outstanding job assisting me in setting up life insurance for both my son and me! It is SO important to have an agent you can trust, and I have no doubt that Cole will take great care of you and your familys needs!

Genelle Davis Josie was just wonderful!!!! She was consistent with communication, very pleasant & courteous. She was able to secure me with a really great auto insurance rate & had me covered in no time. I really appreciate her time, patience, & professionalism.

Alex Treu Brandy and Amanda are just really really awesome. They are so helpful and just want what’s best for their clients. I’m a space cadet sometimes, and will forget a detail of information that they might need, and Amanda is just incredibly patient with me. I’ve been with Brandy’s team since I’ve had to have insurance, and I’ve never felt as taken care of as I do with them. Im moving out of the northern Illinois area soon, but im still keeping them as my insurance agent! I just love them for their business but they’re also just a really great group of people. I absolutely love them!

Bobby Jones Carmen was very professional, did a great job. In helping me and explaining the hold process. I would recommend everyon to go to Illinois vehicle insurance for all your insurance needs. Ask for Carmen, she my insurance agent.

Jeniah Rae Chesser Not even a client & he spent LOTS of time talking to me even though I had to find someone from my own county. The gentleman even told me to call back if I had questions the agent I get doesnt explain fully. Was super busy and still took time to be compassionate and educate me when he could have said, " good luck. Your agent will help you." When I move south I will use his agency.

Todd Henson Always on top of everything, has helped me tremendously with everything I need in a very quick and efficient manor. 10/10

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