Illinois Vehicle Auto Insurance - Joliet (IL)

Melanie McIntyre Very Knowledgeable,always answer the phone

Yvette Soliz Best customer service! Brad was so patient, helpful and went beyond customer service. Jenn Merema the owner came out to greet me and so helpful too. Every time I go in, she comes and greets me and ask how we are doing after our accident. She is very knowledgeable, friendly and just made me feel like a friend. I would highly recommend this State Farm agency.

Tamra Matthews Dealing with an accident claim has be frustrating, but my experience with Jeff Burtis office has been exceptional. I recently called to get clarification on some policy details, and Misty was so kind and helpful. Her calm and caring demeanor really helped ease my frustration. She went the extra mile by personally contacting my adjuster to clear up some confusion, which I truly appreciated. Its reassuring to know that I have a team like this supporting me. Im very grateful for the professionalism, care, and excellent service provided. Thank you, Misty, and the entire Jeff Burtis team, for making a tough situation so much easier.

Kathy Frazier The absolute BEST agent! Keeps me informed and responds so quickly to any problems or concerns I have!

Curtis Carey Great people, great service, able to find deals and explain metrics clearly

Nicholas Rajnowski I was looking for auto insurance. Evan reached out an went over everything I wanted in a policy. He was very courteous and professional. He instilled confidence that I was getting everything I needed and wanted in the policy and the price was right. I had talked to several other agents and companies. But this was the only one who made me feel like i truly mattered.

Margaret LeMieux Michelle Fleetwood has been thorough, professional, honest and timely with several different policies at one time for me. She’s been my agent for years and I am very happy with her. I highly recommend.

Sid I’ve had a great experience working with Michelle. She is incredibly helpful and always takes the time to answer all of my questions thoroughly. Communication with her is always easy—shes responsive, clear, and approachable. I also really appreciate how she keeps me updated on my policies without me needing to ask. It’s reassuring to know I have someone reliable and attentive looking out for my insurance needs. Highly recommend!

Paul Blount Ms. Gayle is one heck of a customer representative. She will fight tooth and nail for her clients and she is very appreciated for it. Its very good to see that quality in a business, mostly because its rare these days. She is an asset to the industry and the city and I know Jeff is proud to have her.