Brian Ekiss American Family Insurance - Decatur (IL)

Pravion Wilson I had a great and satisfied experience with State farm agent Doranely Cortez she was very polite and helpful getting me a great rate on my home and auto insurance,very courteous and nice personality.

Fidel Lopez Alex Villa is an exceptional insurance agent! He’s knowledgeable, professional, and truly takes the time to understand his clients’ needs. He made the process of finding the right coverage simple and stress-free, and his recommendations were spot on. Alex goes above and beyond to ensure everything is clear and that you’re getting the best value. I highly recommend him!

Donald Reid Our motorhome was in a fire and had serious smoke damage. We would not have been able to get through filing our claim without help from Mike and Katie. Very knowledgeable and efficient office. Great experience.

evan aughenbaugh As a real estate professional, I work with many insurance agencies, but Abby Spachman’s office consistently stands out as one of the best insurance offices in the area. Her team is responsive, professional, and truly understands the urgency that comes with real estate transactions. Every time I refer a client, I know they’ll receive top-notch service and are very competitively priced which helps our deals close smoothly and on time. If you’re looking for a reliable insurance agency that specializes in homeowners insurance, auto insurance, life insurance, and other personal lines of coverage, I highly recommend Abby’s team. Their knowledge, communication, and dedication to client satisfaction make them an invaluable partner in protecting you through life’s journey! For homebuyers, real estate professionals, or anyone shopping for top quality insurance coverage, this is the go-to insurance agency in the Midwest! I typically refer customers to request Katie Broad as I have received extremely positive feedback from customers who have worked with her in the past, but no matter who you work with in Abby’s office you will receive service that is second to none.

Richard Kinkade Great family and Christian people, honestly looking to help drivers out with insurance for them and their families

Charlie Nicholson TSA pre-check info - No fingerprinting at this location, the Belleville option has fingerprinting, make sure to use Apple Maps because google takes you to the wrong place. This location does do TSA pre-check services, just not fingerprinting. Gentlemen at the front was very helpful.

kittygrace2 I spent an afternoon working on getting quotes for new auto insurance, what a pain. I sure wish I would have made Oslund & Associates - American Family Insurance my first call as it would have saved me a lot of time. Eric Oslund was polite and didnt seem the least bit frustrated at my novice questions about the policy and terms I didnt understand. He emailed the quote to me so I could compare the rates using the Excel spreadsheet I had set up because thats just how I have to do things when it comes to numbers. I researched the company and between the great reviews, the excellent prices and Erics helpful attitude I decided this was by far, the best option for me. Highly recommended.