Alejandro Villa - COUNTRY Financial Agent - Gurnee (IL)

Johnny McKinney After being t-boned by an elderly man who was insured by State Farm I have been hurting like hell for nearly two months now. I was forced out of the rental after only a week without any payment to replace my vehicle which is inoperable and totalled. The think a custom built truck is worth only $3,000 and apparently being injured is worth the same. Meanwhile they fixed the old mans car and I know because he nearly hit me yet again while I had to use an Uber to go to the doctor. This is by far the worst company for any insurance on the market. They definitely need a phrase change "like a good neighbor, were here to screw your life up". As a disabled veteran I can not just afford to go and buy another vehicle as Ive built this over the last six years. I have nearly $20,000 into it and now because of an idiot who by the way was at fault in an at fault state they act like Im the one who caused it and I should not have reasonable compensation. So because my vehicle was paid for outright and owed nothing to anyone for it I should take what the first Kia cars were sold for? Get real! This is exactly why insurance companies need to be regulated and penalized more strictly. If you have State Farm, I would highly suggest switching. I had them up until three years ago when after a hit and run I was screwed by them. I had paid too much for too little insurance. I even switched and was instantly paying over 60% less and had better coverages. So thanks State Farm for screwing this Disabled Veteran yet again!

Stephanie Cuvar Amy has been my insurance agent for years! Her office is always super helpful and quick to respond to my many questions when I dont understand a new policy. She is always looking for ways to save me and my family money, too. I highly recommend her and her team for any insurance needs you may have!

Walter Maldonado Can I just say wow! Im just so amazed on how professional and great customer service they provide. Santiago is one of the best of the best and he gives you such a peace of mind that you know you are taken care of. I switched from a well known insurance company to this company and I dont regret it. We have our home and car insurance through here since its so affordable with great coverage. I have recommend friends and family to Santiago since he is good at taking care of his customers. The office its clean, warming and inviting. My wife and I truly appreciate your professionalism and customer service.

Yesica Lopez Erica made the insurance process so easy for me. She was thorough, patient, and very knowledgeable. Erica took the time to explain everything and make sure I had the best coverage possible.

Lorie Oxford Kati Will go above and beyond to provide wonderful service to her customers!

Natori Frasure Got me an excellent quote for an affordable price. I’m definitely appreciative of the time and Care she put into getting me the best insurance policy for me.

Julie Ballard I have had insurance through State Farm for years. Trent snd his team are always so helpful in answering all of my questions and concerns. I recently had a review of my polices with Katie who was professional and very informative. She clarified questions I had and worked to ensure I had the coverage I wanted and needed. I highly recommend this team.

Jennifer Roberts I found Janie through a family referral. She is friendly and explains things so that anyone can understand. I now have my home auto and life through her. She is great! I couldnt ask for a better agent!

Eric miller Saved me $900 a year on auto insurance alone over progressive.